My wife and I have just returned from a week's holiday at the Grand El Mirador hotel where we had a really excellent time. It has been a number of years since we have had a holiday in Tenerife but the combination of a super hotel with lovely hot weather made the whole experience very enjoyable. The holiday got off...
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We have just returned from a 10 night stay at this hotel and had a wonderful if not a little stressful time! Maybe the pool service was a little slow, but surely you just lie in the sun and wait for your cold beer , if your in a rush just go to the bar and you'll get one as...
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We have just returned from 10 days at the El Mirador. We have specifically chose to return to the hotel to celebrate our 25th wedding anniversary. For some weeks prior to travelling I made contact with the Hotel directly to make special arrangements for a meal in the evening along with a request to be allocated a 'nice room' ....
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Dear guest
First of all Congratulation! Thank you very much for your stay in our Iberostar Grand Hotel El Miradoron such a special occasion. We wish you all the best,
We want to apologize for all the inconveniences you had during your stay. We are very sorry to hear that we could not fulfill your expectations of a five star...
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We have just stayed for a week at this hotel and we thought it was wonderful!. I was lucky enough to win 4 nights here through the travel trade and we added on the extra 3 to make a week and we are so glad we did. The hotel reception was very welcoming on our arrival with a glass of...
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I find very difficult to understand the negative reviews of this hotel,it is wonderful.On arrival our bags were taken to reception by Ryan,who was was very attentative and of service to us throughout our 7 day stay.At reception we were informed that we had been upgraded to the V.I.P.Balconade,an area shared by about 8 suites with its own pool,various terraces...
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Dear guest,
We are delighted to read that you felt welcome in our Iberostar Grand Hotel El Mirador. Thank you for describing with so positive words our complete services and facilities.
Feedback like yours is very important to us, so we know what we can improve to reach an even higher and more exclusive service for our guest. We will...
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A Truely wonderful setting and great adult only Hotel. Breakfast was amazing, just about everything one could ask for. BUT..... do not leave anything behind on leaving. I left my ipod in our room and despite numerous phone calls, and emails they have STILL not returned it to me. I have asked them to put it in a padded envelope...
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We are here at Gran Mirador now...it is glorious! We have a lovely (upgraded!)suite on the Balconada area..with a private pool shared among about a dozen suites. The room is very spacious, lovely seaviews & sunbeds are best ever! Pools are not deep, but seem a little cool Not easy to get in and out though!! Perhaps Im getting old...steps/handrails...
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Dear guest,
In first place, Thank you for choose Iberostar Grand Hotel El Mirador for so a important moment like holidays. We are delighted to hear that you felt welcome.
Thank very much for your positive comments regarding our cuisine and the amiability of our staff both elements are of prime importance to Iberostar. For us is very important that...
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We have just returned from a 14 night stay at the Iberostar Grand Hotel el Mirador and very much enjoyed our stay. I can understand a few of the comments made by a previous reviewer about the management and one of the receptionists but on the whole we had a very enjoyable stay and the few criticisms that we had...
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Dear guest,
First of all, Thank very much for sharing this nice comment about your stay in Iberostar Gran Hotel El Mirador. The head departments have been informed about your wonderful feedback so they can share your motivating words with our team. Your positive Encourage words motivated us to keep on working with illusion and enthusiasms.
We would like to...
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Despite a bad experience the last time we visited we decided to give it another try. We were extremely disappointed, the room we were allocated was not acceptable, strange mells and restricted view. The Concierge tried to make light of the smells in the room by telling us a long story the point of which was "it could be worse"....
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Dear Guest,
Thank you for writing your review from your recent stay among us at Iberostar Grand Hotel El Mirador. We regret profoundly the failure to meet your expectations, the head departments have been informed about your comments and we are sure they will help us to improve.
We would also like to thank you for sharing your observations. We...
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Stayed for 10 days from 16th March. Excellent half board basis in a junior suite on the 3rd floor with a nice sea view. 2nd floor rooms appear to have interrupted sea views (shrubs and trees). Our balcony was covered and furnished with a sofa, 2 chairs and a wicker glass topped table and was a good size. The rooms...
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Dear Guest,
First of all thank for your motivating words: “..the nicest we have stayed at in 35 years..”
We also would like to thank you for your stay in our Iberostar Grand Hotel El Mirador and for your friendly comment. We are glad to read that you enjoined our hotel services and facilities.
Feedback like yours is very important...
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