Was well recommended but a big disappointment...... - Photos shared not even close to the real room - poorly maintained toilets - Room service takes over 45 minutes - Post meal clean up takes 1 hr - So much for free pick up & drop

I landed in Nagpur on a Feb 2013 early morning 2AM with out any prior hotel booking. I searched for hotels on internet and from a list picked the top one, Hotel Heritage. I called up the number given which happened to be of Mr James who is the GM for the hotel (which I did'nt knew till I checked... More

The room and bathroom were clean, the bed was comfortable. The staff were very nice and helpful, but limited with English. There was a TV with a lot of channels. Wireless, which was sometimes very slow, worked only in the lobby. The bathroom is in need of an update; it appeared much dingier than the rest of the hotel. It... More

Not a very good hotel if you want to spend the night here since there are many shady characters hanging around in the night. Bu the food and drinks here are among the best in Nagpur. Locationwise also it is brilliantly located that is right next to city centre but has an empty ground facing it so it is quiet... More

The hotel, the interiors, the bathrooms may not be good, no LCDs, no wooden flooring be there; but for one thing be rest assured & that is the service of the staff. Food is OK; Service excellent; Rooms old & small; Location Good. Wifi Moody. Preference Order: Solo--Friends--Business--Family---------Couples

Service is very slow and poor. There was No toilet rolls in bathrooms, I had to wait for 30 minutes to get one. Mattress was hard, and a request for better one or an additional quilt was attended to only after I spoke to the Manager. Food is good, if you can bear the cigarette smoke.

The hotel is located in a center place and neatly maintained and good food is being served.They take due care of our their guests,very courtesious and care.Guests friendly. They also provide a complementary breakfast. Reasonal amount of item is being served and the same is being changed on day to day basis. I throughly enjoyed my stay over there

Heritage offers a great lip smacking treat and gives your taste buds the tinge that they deserve. The chef also knows a few secret bengali receipes which you will savour from heart. The ambience is good and rooms are well done up. It also has service appartments and a lawn for larger gatherings like a marriage function. If you are... More

it is a average property located in bylanes. the rooms are clean but are not maintained properly.the restaurant is good and food is hygenic.the room service is prompt.the executive rooms are small with no decorative finishing.the rates can be bargained, airport pick up facility is good.the staff is very cooperative and helpful.