dust had 4 night stay. rooms basic but comfortable. food was very good. weather fab. pool area lovely. BAR STAFF SO RUDE ARRAGANT AND OBNOXIOUS. all drinks in in allinclusive was in plastic cups which you had to pass to the bar man, who couldnt even be bothered to put ice in it for you....he just pointed at the ice... More

do not do it please me and my partner stayed one day before we had to leave it was a holiday from hell thats all i need to say so we booked into the playa golf and it was amazing it saved our holiday in the lancaster the rooms were damp the electrics were unsafe the food was un eatable... More

Stayed in this hotel 6th to the 9th March this year with my 4 year old son and my wife. Bar staff have to be the most miserable, rude people I have ever met and the look of resentment everytime you negotiated the turnstile to get an all inclusive beer was a disgrace. You had to put your own ice... More

PLEASE DON'T go to this hotel if you are ENGLISH they only cater for the old age spanish pensioners. No bacon or sausage lots of chicken.rooms are small kept banging bathroom door against the toilet.went on tues didn't change sheets till sat.so please avoid this hotel. L ARENAL is more the germans lots of german bars and cafe full length... More

The food was pleasant. We went all inclusive in January, we're under 30, and we're English. We would never do this again. The hotel was completely filled with, and focused towards, elderly Spanish people. At this time of year the whole place is like a ghost town, with only a few bars and no clubs open. Probably a much different... More

Returned to this hotel following a great trip three years ago with a large group of friends. How things have changed. On arrival we were asked to provide a copy of our passports, nothing unusual here, however we were then asked to submit to fingerprinting in order to be able to use the all-inclusive bar facilities !!! Would you be... More

We are a couple and we went with a baby in December 2012. It was full of Spanish golden oldies and to say the Spanish LOVE babies and young children is an understatement! He was spoiled for attention. When we first got there we had to demand a cot as one hadn't been provided despite numerous emails. Edward on reception... More

We stayed at hi lancaster, majorca all inclusive for a week in november 2012 and couldnt fault anything at all! There was a good variety of food at every mealtime. The room was cleaned daily with fresh towels. The staff were all friendly and helpful. We wouldnt hesitate to stay here again if we come to majorca.

Plus points, good location for clubbing, (if you are German) the bar staff were friendly. Bad points: the room was dirty and housekeeping didn’t clean at all! When we booked this holiday we were aware that this a German resort (have been to the area previously), the hotel was purely an 18-30 German destination. DO NOT go all inclusive, the... More