We had a 2 bedroom apartment for 3 of us, staying for 5 days all inclusive. We arrived in Lanzarote at midday and were wary that we might have to wait until the official check in. We were pleasantly surprised when a very friendly man on reception let us check in early. The apartment was clean and had everything needed... More

Second stay here had a complimentary bottle of wine for returning, food was much better the second time around, service from some bar staff was slow if there was a "paying " customer all inclusive had to wait, which isn't fair as we have already paid to have the good service!! Fernando was the best barman there always a smile... More

We had a great family holiday. The staff are all very nice and the animation team for games during the day were very friendly and energetic. The room we had was for 2 adults and 4 children and we got a 2 bed apartment and the sofa also turned into a bed. The room was very spacious and clean and... More

We are just back after 12 days holiday in the Don Paco Castilla Hotel at Los Pocillos, Puerto del Carmen. We are two middle-aged couples and had an amazing time. We were a bit apprehensive after reading some of the reviews but you honestly wonder what some people want from a reasonably priced holiday!! We had a two-bedroom apartment and... More

Brother went here on the 7th May 2012 i usually go here but would never go back due to lack of service from this place. I went to see my brother the other day here and was told he was not in here or booked here now that was a lie right away. Finally found him in room 509 after... More

i stayed here with two other adults in Mar 2012. We booked our holiday online with lowcostholidays.com and got a very good deal paying £200 per person for a week flying from Bristol. We had no problems with this iompany and I will definately use them again. The hotel was less than a ten min taxi ride from the airport,... More

Hotel was very clean and rooms spacious. Food was good and enough choice for anyone. 4 minute walk to beach and entertainment.Staff all polite and helpful.

This was our 3rd time returning to the don paco castilla and it has been excellent! We requested the same room as previous, when that was not available they offered us the room next door which was just as good. Don paco is in a very good position, only 10 min walk to centre but a 2 min walk to... More

Friendly place with good food and complex in general; Ok apartment. However, no entertainment for adults.