We didn't stay at the hotel but ate in the Blazing Copper restaurant for my birthday. A wedding party was in another dining area and seemed to be taking most of the wait staff attention. We had a succession of different staff looking after us and service was very slow. My first course - the gluten free soup of the...
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Spent the night here before a triathlon and was unfortunately awake for most the time.. our room was above the parking lot, which is loose gravel so each time some arrives/leaves, you hear about it. We were also opposite the reception entrance where people seemed to hover/chat etc; this is also the bar's exit...
Quality of sleep's important to me,...
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Having recently toured the South Island with overseas relatives, we stayed in a different Hotel or Motel every night for two weeks. Having had this experience I feel fairly well qualified to say that The Heartland Hotel Croydon was adequate, but a little highly priced.
In comparison to most of the other places we have stayed (within the last month)...
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Thanks for your kind comments in regards to our friendly reception staff, we pride ourselves in being a friendly & clean hotel.
Sorry you wasn't happy with the price, I do hope you will return to our wonderfull town.
Mathew Brettell
Manager
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This review relates only to the hotel restaurant - we did not stay there. Our party of 4 adults and 2 children were the sole occupants of the rather lifeless and unexciting dining room for most of the visit. Of the 9 courses ordered, only 4 escaped criticism. A "medium" steak was done to death; scallop and bacon kebabs had...
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I would like to apologise for any inconvenience caused during your meal, we do listen to our customers to ensure we get our product right, so I do appreciate the comments and if you are ever passing the Hotel you must come in and try our new menu I am confident you would be impressed.
Mathew Brettell
Manager
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