Stayed here on a Sunday night to avoid M25 Monday morning madness and will do so again to save virtually 2 hours on my travel time. Cannot complain because it was a special £29 deal but will do anyway. Friendly staff, lovely room but here comes the but, but from about 6.00am all hell broke loose. I have never stayed...
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Thank you very much for posting this review and your nice comments about our staff and your room. I would be most grateful if you could contact me at the hotel and advise the date you stayed in order that we can look into the early morning noise as we cannot find record in our files of any large groups...
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We went to a wedding here and stayed the night; it's a nice venue with stunning views but it's in great need of a renovation. The carpets are old, stained and worn, and walls are peeling and marked, there is a very musty smell everywhere, and the general decorative finish is of a low standard.
The rooms are very ropey;...
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Thank you for your review. Could I please ask you to contact me at the hotel to advise which bedroom you were in that you are referring to as we have no record of this feedback. The main house wedding venue is fresh & modern & we have not had any complaints of worn carpets, peeling walls or a musty...
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We stayed a night here as we were attending a wedding (which was lovely).
However, the hotel accomodation really is not great. Rooms were extremely hot and heating appeared to have no controls. Windows would not open either.
Level of overall cleanliness in bedrooms left something to be desired - carpets need a good clean. No decaff coffee sachets on...
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We are very glad you enjoyed the wedding here at Highfield Park. Thank you for the comments you have made that help us to look into the overall guest experience. Carpets are all deep cleaned throughout the year when the business in house allows which recently took place over the Christmas to New Year period. The bedroom windows do open...
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After reading previous reviews, I was worried about what to expect, however the stay was not as bad as I was expecting. I do feel if we had of paid more money, then I would not of been as happy about the stay, we booked via De Vere’s website on an advance purchase room only rate which was cheaper than...
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Thank you very much for your review and for clarifying how close Stable Court really is to the main house!
We would like to apologise for the inconvenience experienced with the booking you made 2 months in advance and would like to clarify our usual procedure. Whenever we have a wedding, if there are bedrooms available on freesale these are...
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Our daughter held her wedding at this venue and we can only heap praise on the staff and venue. The overall arrangements went smoothly and professionally and on the day all went extremely well. We have to single out Kelly who handled operations on the day extremely well. She was most helpful to all members of our wedding party. The...
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We are so glad you enjoyed everything about your daughter's wedding here at Highfield and sincerely appreciate all your positive praise about both our venue and staff. Thank you taking the time to post this lovely review.
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Attended a 40th birthday party with 70 guests and venue exclusivity. Service efficient and slick , lovely BBQ style buffet and stylish table settings.
Downside - rooms very small so double bed was against the wall, no shower and not as clean as I would've liked (and I am no Queen of Clean!). We had a room on the first...
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When we arrived we had booked the stable block but for some unknown reason we were given a room in the main building. This room was clean and had a wonderful view. It was a double but only had one set of towels. The tea/coffee tray was minus the coffee. In the evening we had a meal in the bar...
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If we have last minute availability we do allocate our guests the bext available rooms and we are pleased this couple enjoyed the experience of our main house guestrooms. It is possible as they were given this room as a complimentary upgrade the room had already been refreshed expecting one guest which is why there were only one set of...
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Some of the previous reviews seem a little harsh. Having got a great deal on the room I was impressed with the facilities in the room (in the stable block) and the hospitality of the staff. The double room wasn't very large but had clean good quality facilities. The staff in the main hotel were very accomodating and friendly. I...
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Thank you very much for these lovely comments about our hotel. It is often the case that guests only write reviews on websites if they have not been entirely satisfied which does not give viewers a true picture of all guests experiences so when people take the time to also write what they have enjoyed it gives a variety of...
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My son got married 1/10/11 on an extremely hot and sunny day. Absolutely fantastic. Beautiful 'mansion-style' hotel in superb grounds. The Wedding was all that we could have wished for. The staff were just so attentive and thoroughly used to wedding protocol. The added bonus was, of course, the weather. Just so hot and sunny, we certainly used the terrace...
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I stayed in this hotel for work and was allocated a room in the stable block, my room was small and quite old fashioned. Definitely not somewhere I would chose to stay. The rest of the hotel is nice and the grounds are lovely the rooms really let the hotel down.
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68 Reviews
267 Reviews
