We were under the impression that it will be a nice palace hotel, but realised that it hasn't been maintained or renovated for a long time. While the rooms are large, they feel a little cold and dingy. Also the hot water supply was very choppy, which is an issue given the weather in Nainital. The only saving grace is... More

We stayed in this hotel for 4 days. This is actually a small palace converted in to a hotel. It has old majestic look with wooden bannisters, swords and large rooms. The ceilings are very high. It was october and it was very cold in Nainital. we enjoyed our stay in the hotel.The staff was helpful, Food was good (... More

The Hotel's location is not the best of the location and everytime to go to the mall road you need to use the hotel car or private taxi. The rooms are large enough but could do with more heating facility. The variety of food is also limited. For the price, you can find better hotels in Nainital

The hotel has a grand entrance and the staff is very nice. I took a deluxe room and the size of the room was huge. The bathroom was so big that it was equal to the size of standard rooms in some hotels. The room service is fast and food is good. We had breakfast and dinner included in our... More

Its not a hotel but a palace. The belvedere is too good. Have been there a couple of times. The rooms are warm n cozy, perfect room service, perfect view. The staff treats you like a king. You are close to the mall road but away fro the noise, with ample parking. Just the food is not good

I have stayed in Heritage properties before and will rate you amongst Top 3. The palace is efficienlty managed by the Welcomheritage. The rooms were very spacious and had a lake View from the extended sitting space. The furniture was well polished and gave a very frsh look to the room. The food was really good. The staff is very... More

I had a mix feelings about the Hotel This was my family trip and I selected this hotel. There are advantages and disadvantages about this hotel. Location: This hotel gives a very good view of the naini lake if you select lake facing room ( Room 19 - Suit ). Hotel only provides the pickup facility from 8AM to 8PM... More

We got to know about the hotel from the welcomheritage site, assuming that there would be some level of quality. However, the whole experience was a disaster. The rooms were dirty, with zero maintenance. Considering its a heritage property, the quality of the rooms etc were appalling. Shocking ITC is part of this venture as we assumed a certain level... More

It is a nice palace converted into a hotel having huge rooms and great ambience. The staff is great, always ensuring that you are comfortable and very caring. Food is delicious and overall its a great place to stay and enjoy. The only draw back is that you can't sleep peacefully due to the prayers being offered early morning at... More