Stayed for two nights during a business trip. Apart from location and stunning views, this is one drab property which simply doesnot live up to ITC standards ! Very unprofessional service and poor maintenance and upkeep of the rooms. If there is a marriage in the hotel, dont expect the restaurant to serve food, they can only serve whatever is... More

I had stayed at Denzong Regency for 2 nights and I was not totally satisfied at the end of the stay. The property looks extremely good and rooms were spacious but there is definite scope for improvement. Pros: 1. Location - hotel is located almost at the center of the town and hence finding a cab wont be difficult 2.... More

It has a great view, with beautiful gardens, helpful staff and wonderful restaurant. The room is clean and very comfortable. But it was possible to get hot water only for 5 minutes then we have to wait 45 minutes to get 5 minutes again of hot water, even though we were told that we had a room with hot water... More

The rooms on the third floor were very well kept and had exotic Sikkim decor . One of the best views from the hotel that I have experienced on a hill side hotel. You could watch endlessly the play of the clouds with the mountains and the city. The services of this hotel are also good . The location is... More

The location of the hotel is very good. View from balcony of our rooms was amazing. Very big and nicely maintained garden. Overall its a very good hotel but a little disappointing for the rate they offer. Staff of the hotel is a bit rude and do not assist in any way. We had coupons of the hotel from our... More

We stayed here for three nights after three night stay at three starred Mayfair at Darjeeling. This hotel is definitely overrated and lacks a lot to be called among the best in Gangtok. The rooms are not cleaned, furniture in restaurant area is broken and thus a hazard, service and staff (apart from few people in Restaurant) are pathetic. The... More

Overall we were disappointed with our one night stay at the Denzong Regency in Gangtok. There were a range of glitches and staff were not empowered to assist in any meaningful way, nor did they bring our attention to issues when we checked in. Firstly, we were not notified at check in that hot water is only available from 6-9am... More

The hotel is located at one of the finest locations in Gangtok. The rooms are very big with a very good view of the valley. Food and hospitality are also good except the indian vegetarian cuisines. landscaping and overall ambience of the hotel are great.

we were 2 couples stayed there for 2 nights and believe me its a beautiful place to stay in gangtok with breathtaking scenic views of mountains from rooms, nicely maintained rooms, whole property is very well maintained with flowers and greenery scattered everywhere, staff what i felt wasn't much generous with guests. But what i don't like is food its... More