Very nice building. Very nice staff. Bedroom not really what i expected.I think i will stick to purpose built in the future.

"Discover the meaning of hospitality" is the less suitable motto The Richmond could choose. The location is nice but that's it! We stayed two nights there and almost couldn't sleep. Room was attached to the next one through a simple door and worst is all the noise from the kitchen could be heard through the ventilation. All night long people... More

Stayed here for 2 days and the stay was really memorable. The rooms are value for money and it location is one of the main advantage. Its located right in French colony and walking distance from the waves. Food is good but you should try outside. Satff is excellent. Overall place to stay if in Pondy.

This is a comfortable and clean, if somewhat tired, colonial-style hotel that has been renovated, but not very well. Positives 1. Great location within walking distance of the Promenade (there is no beach at this point). It’s close to shopping and restaurants. 2. Good sized rooms with comfortable beds and bathroom. 3. Staff are friendly and very helpful and can... More

We went for a short trip to Puducherry, and decided to stay at Richmond. The location is perfect as its near to the Pondi Main Beach as well located near the shopping area but still its very serene. The staff is very helpful and well-mannered. The rooms were clean and all the basic amenities were already provided in the room.... More

Vacationed with family in December - lovely French ambience in this small yet pretty hotel. We were here on the night that a cyclone hit Pondicherry. We arrived in Pondicherry to a charming city but left after the cyclone had caused so much devastation to the buildings and general infrastructure. I have subsequently read that the city recovered quite quickly... More

Our room was very nice and very comfortable but there was no hot water.Wifi only available in the lobby and we think that our email was hacked while we were there!Lots of staff hanging around doing absolutely nothing . Fine for a one night stay.

Room was nice, bed I thought very comfatable and location is great. Price a little on the high side, but I guess it was high season, but for this sort of price I do expect wi fi in the bedroom which wasn't available. Staff, as other reviewers noted were not that knowledgable about transport options and when I did get... More

Very nice boutique hotel at the heart of colonial Pondicherry. Rooms are very cozy and well decorated. Service is good as well. The staffs are very hospitable. The hotel is built within very small land area, but every effort has been made to give look of colonial structure, especially the wall in front of the restaurant. Additionally, it is very... More