We stayed here for first time on 23rd Dec 2012 to 6th Jan 2013, we had a great room with a great view the only thing that let it down was the shower it wasn't very good and the beds were very in comfortable and there is no courtesy room when you are leaving but other than them few points... More

We flew out on Thursday 15th November from Liverpool airport with Easyjet, we got through check in, security and did a little duty free shopping in less than 30 minutes. Arrived in Lanzarote at 18.00 and got to the Neptuno at 18.30 (taxi fare was 20 Euros). We have stayed in the Neptuno before, November 2011. The reception was closed... More

Great location; opposite a lovely small beach and with 3 fantastic restaurants nearby. The Neptune is frequented by many locals say high to Nicholas and DonaLolas around the corner is a fantastic place to eat and watch the sunset. The apartments are made up of those that have been renovated and those that have not. The later are a bit... More

These apartments are a real find....this is the first time we have stayed there, (we usually stay at Oasislanz but read many bad reports about the company that have now taken them over so we opted for a change this year). The Neptuno is adults only, so if you like peace and quiet both in your apartment and around the... More

Stayed at The Neptuno the first couple of weeks in November 2011, and the room (and reception) refurbishment was still going on. Initially shown to a very noisy room next to reception, but on asking if there was anything quieter were shown to a room on the third floor. Although this was an unrefurbished room, and all the fittings were... More

This hotel is fine. All previous reviews (both positive and negative) are correct. The truth is it is average. Tired in parts, but presently in the process of being updated. Ana (staff) was professionally distant with us. Card machine didn't work for payments so had to use cashpoint. There are cockroaches, but apparently they are to be expected all over... More

We stayed for 10 nights at the Neptuno Hotel.We were late arriving at 6.45,we understood that the Hotel has no reception after 6pm at weekends but Hannah the recetionist stayed back for us . We were shown to our room and found that the patio doors would not open ,but we were given another room straight away. The room was... More

Stayed here as wanted an apartment with a balcony with afternoon/ evening sun and sea views in Costa Teguise. We were lucky enough to stay in a newly refurbished apartment- they were underway with doing others whilst we were staying there. The apartment was spacious, with big windows, all which opened and let lots of nartural sun light flood into... More