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All 261 Riviera Maya hotels »

El Dorado Royale

4.5 of 5
Km 45 Carretera municipio de solidaridad, 77710, Mexico
Hotel amenities
El Dorado Royale
Ranked #37 of 261 hotels in Riviera Maya
4.5 of 5 stars 3640 Reviews
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3,640 reviews from our community

What travellers say about this hotel
  • Room service(164)
  • Very good(111)
  • Golf cart(85)
  • Martini bar(63)
  • Main pool(62)
  • Sand bags(61)
  • Ocean front(51)
  • Great time(47)
  • Casita section(34)
  • Italian restaurant(23)
Traveller rating
    2,333
    709
    254
    212
    132
Only show reviews for Family (110) | Couples (2,286) | Business (56)
Date Rating
Windsor, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 13 April 2012
7
people found this review helpful

Excellent food at the new D'Italia Casitas,Kampai,Cocatel,La Isla and D'Italia. These are the best restaurants to eat at while staying here. Must make reservations in advance or as soon as you arrive.People have stated the wait times for these restaurants can be long but if you are one of these people then all I can say is "the wait is... More

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Chicago
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 13 April 2012
7
people found this review helpful

We recently returned from my second visit to the El Dorado Royale. This visit was not as pleasant as my first visit. The food was very good but I found the restaurants not to be as well managed as they had been on my previous visit. The resort was full and the restaurants did not appear to be ready for... More

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Ottawa
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 12 April 2012
2
people found this review helpful

we have a fenomenal time in el dorado casitas beauteful place 5 stars great food and the people are very friendly we have a great concierge the take care every thing for us Ericka and Leisy they take care 27 and 28 section i recomend the resort 100% to every body

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London
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 April 2012
2
people found this review helpful

This hotel surpasses all my expectations. From the moment you arrive, all the staff make you feel as though your holiday experience is what matters most to them. With a smile too!! Our room overlooks the ocean and the jacuzzi bath is huge - even for two people. All the toiletries you could want are provided here - and are... More

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london
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 April 2012
2
people found this review helpful

We can't wait to go back once again to this resort, so well looked after especally by Allen our concierge, could not ask for better service and advise. Would go back in a heart beat.

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2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 11 April 2012
5
people found this review helpful

Top notch service, delicious food, and really nice live shows at night! It was the overall perfect place for our honeymoon! We loved that there was a lot to do but also that it was set in such a romantic setting! Mitch from Tripguy.com got us an amazing honeymoon package that included a couples massage, a candle light dinner on... More

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burnley
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 11 April 2012
8
people found this review helpful

Just returned from two weeks at the the EDR and had a fantastic time. No complaints at all. The best part was probably the food- plenty of choice and very good standard. We tried all the restaurants, our favourites being the Italian ones. We went for most meals about 7.00pm and only had one wait for a table (which isn't... More

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Nashville, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 10 April 2012
4
people found this review helpful

This resort is top notch! We came here for our honeymoon in August of 2010. They are constantly updating the rooms and decor. The staff is very friendly and helpful at all times. My husband's personal favorite was the food. We never had a bad meal. We did not have one complaint about this resort!

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KarismaHotelsResorts, Guest Relations Manager at El Dorado Royale, responded to this review
11 April 2012

Dear Valued Guest, We are thrilled to hear that you had such a positive experience at our resort during your honeymoon. It is lovely to hear that your husband’s favorite was the cuisine. As a Gourmet Inclusive destination, we are committed to providing excellent service to all of our guests during their stay. On behalf of El Dorado Royale Hotel,... More

Saskatoon, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 10 April 2012
7
people found this review helpful

My husband and I travelled to EDR in April 2012. Our whole experience was excellent. We both said that overall this has been our favorite All Inclusive to date. We went with another couple and we are late 20’s/early 30’s. The rooms were spacious and clean. We were on the 2nd floor and I didn't see 1 bug or anything... More

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Gatineau
1 review
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 9 April 2012
13
people found this review helpful

My husband and I just returned from the El Dorado Royale in the Riviera Maya. This is an outstanding resort! Read the review, people! Do NOT come to this resort if you are expecting to party!!! It's NOT the right place for you!!! It is also a large population of older adults, 40+. For us, this created a respectful, friendly... More

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KarismaHotelsResorts, Guest Relations Manager at El Dorado Royale, responded to this review
11 April 2012

Dear Valued Guest, We are delighted to hear that you had such an excellent experience during your stay at our resort. It brings great joy to hear that you and your husband enjoyed the ambiance that many couples continue to enjoy every year. On behalf of El Dorado Royale Hotel, I'd like to personally thank you for choosing to stay... More

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Additional Information about El Dorado Royale

  • El Dorado Royale Mexico
  • El Dorado Royal
  • El Dorado Royale Cancun
  • El Dorado Royale Hotel
  • El Dorado Royale Spa Resort
  • El Dorado Royale Resort
  • Eldorado Royale
Address: Km 45 Carretera municipio de solidaridad, 77710, Mexico
Price range (per night):* 284 AUD - 460 AUD

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El Dorado Royale
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