The resort has so many facilities such as swimming pools for both kids and adult. We love adult pool so much. The Woodfire pizza was so yummy!! (chicken satay and prawn). Even though the resort is 5 minutes walk to the beach but there are take away shops close by. We'll definitely come back and stay longer^_^ More

We were staying here at the same time as the Lebanese family below... And I must say we were pretty happy when they were kicked out. How is it acceptable to let your children scream, shout and generally run riot whilst everyone else is trying to put their children to sleep. We were staying near the Adults Only pool and... More

My daughter aged 12 and myself stayed at this resort in a one bedroom apartment for 6 nights and we found it to be very comfortable, clean and well maintained. The only negative thing I found was there wasn't any cleaning items eg dustpan, cleaning sponges etc and I found the convenience store a bit pricey. The staff were very... More

We stayed at the this hotel over the recent holidays. When we first arrived we thought the facilities at the resort were great, however our room was not clean. During our stay we encountered bed bugs and came home with bits. A letter was sent to management on our return and we have received no response. Very disappointing as we... More

We've just returned today from our 8 days on the Gold Coast, the whole time spent at Turtle Beach Resort accomodation-wise. First impressions - we felt we got what we paid for, a really well designed / child friendly environment for our kids to have a great time in for 8 days. We took the 2 bedroom Executive Apartment option... More

I spent a week with my children and grandchildren and found it was great for families very safe and thats where the positives end All staff we encountered never smile or gave a good morning they had a very I dont care attitude. The mop for cleaning was filthy the apartment overall was not that clean the provisions provided dishwashing... More

The resort is very child friendly, and close to everything from convenience stores both on site and across the road, to doctors and major shopping complexes and also theme parks. We stayed at the resort over the Christmas /new year period and loved it. The grounds are very clean, the facilities are excellent, and the staff friendly. The only thing... More

we stayed at this resort for 8 days and i find it very nice clean place to stay, we were there with 2 other family's they have 2 bed apartments,we have 1 bed apartment,these were clean and tidy,you could get sports on tv so that was good for me,all gated,nice pools for a swim,worth a visit,we will go back More

We overall enjoyed our week here but from my point of view there is a lot of fine tuning to be done to merit an "excellent" rating. Main bug bears included a shocking fold out bed when the site I booked through gave me the choice of a triple which was listed as 3 singles. Reception were rude and just... More