I aboslutely loved our stay in Mt. Cook village in the motel section of the Hermitage. Our room was cozy and we had great views of the mountains, and we had a wonderful time hiking around the area. However, I wish I would have known that there are only 3 or 4 dining choices and that there is no food... More

The signposting for reception as you approach the Hermitage is not at all clear. We booked a motel studio for 3 days, which had modest but sensibly equipped accommodation within easy distance of the main hotel, where we had adequate continental breakfasts. We had an excellent New Year's Eve dinner in the Panorama restaurant as a treat and had a... More

This place has two things going for it - the position, which is simply stunning, and the friendliness of the staff, which is fine. After this, there is little to say that is positive. We found that the Reception Staff were not all fluent in English, which led to confusion and an inability to discuss issues. The term "Village" is... More

This hotel complex is pretty much the only game around. It's a hotel complex with tourist grade rooms and large groups coming and going. The rooms are okay and nothing more as we expected. It did the job and one should not expect more. The complex is large with a movie theater showing films of interest such as the life... More

We stayed at The Hermitage in January 2012. We were very excited as it has an amazing location and advertises itself as a bit special. We booked a chalet at $269 AUD for the night, so were expecting something pretty good. We were so disappointed. The chalet was totally dated, the facilities were average and it wasn't clean. Having paid... More

We had previously stayed here in 2008 and had an absolutely fantastic stay (although the food could be better then). These days things have really slipped. The price is even more but the experience was no where near worth the money we paid. The room was not as clean, the overall service by the staff was terrible. The only thing... More

The motel room was actually much cheaper than what you would expect from such a location. In fact cheaper than many motels on our trip around NZ. The room was spacious and clean. Mt. Cook is well worth a visit (do the Glacier Explorers tour) and the motel is definitely the best option for the budget conscious. More

We travelled to The Hermitage as a bit of a treat. We stayed in the motel area . The room was well-equipped and clean. We had meals at the hotel which were excellent,especially dinner. The only thing missing was the view which would have been enjoyed from every window.The old Mountaineer's bar is well worth a visit. More

We stayed for 2 nights in the motel accommodation. The motel was very well equipped, clean and comfy. We decided to go for the motel option as the hotel restaurant was pricey but we had all the cooking equipment we needed. Although we didn't have the 'mount cook view', we did look out on the surrounding mountains and it was... More