We've stayed at a fair few Hotels in Austria including the fantastic Kinderhotel Hotel Lowen in Serfaus. St Zeno is half the price of Lowen but most certainly not half as good and well worth a visit. The pros: Good location with great views (you can ski back to the hotel but not really out although there is also a... More

Very friendly staff, good location, good facilities for the kids. Liked that they had 4 mealtimes per day, so the little ones had something to eat all through the day. Good spa/pool area. Food was OK, could be better for a four star hotel. Didn't like the beds and pillows, but at least it was quiet at night. Kids till... More

We stayed here Christmas 2012 and it was wonderful The staff were friendly, the Matradi, Jonny was fantastic Nothing was a trouble to them We were travelling with 2 children under 7 and the hotel caters for all their needs, from dinner, snacks, and kids club. Make sure that you hire your skis from up the mountain as it is... More

Very spacious room but rather dated. Bathroom very pokey and toilet did not have extractor fan or window. Food was fine. Didn't use the spa but the pool area was nice. Easy minibus ride to the ski lift. Coming back directly on skis to the hotel, it is tricky to find your way so make sure to read the details... More

Lovely hotel, great staff, great facilities, good location, food was really good the first night, all other nights it was merely OK. Large breakfast buffet and a buffet for kids open all day with all sorts of food. There is hardly anything that they can not deliver. We only found the room a little silly as they say it's a... More

Loved our stay here! Everything was so well organized for the kids, we actually had time to relax. Spa facilities were amazing, even our 4 year old had an Ayurvedic massage, and enjoyed it! Staff went out of their way to accommodate our every need. This will definitely become our annual ski vacation destination.

We were pleasantly surprised by the Kinderhotel. The children older than 2 were excellently entertained by a Dutch girl and a Hungarian boy. Every day,afternoon and evening they had a lot of activities going on, ranging from arts to children disco etc. The rooms were quite spacious, but a bit noisy. The location of the hotel is in a quiet... More

We spend a short ski holiday at this hotel and it was a very poor experience. The hotel is very old, staff is very unexpirienced or even unfriendly. The location is bad in a valley - away from the center (you might not make it to the hotel without snow chains or spikes in the winter). The cost for our... More

Many problems! The people here are friendly, however.. the room we booked (the atelier) was always cold, despite several complaints, and an additional portable heater we were cold throughout the whole week. Furthermore the hotel has many wonderful holistic aspects but then to our great dismay NEON lights in the whole room, so we had red eyes when trying to... More