Hotel is located opposite to walking street with lots of restaurants. Rooms are big and clean with a huge bed. Check in was fast. Helpful staff and free internet.
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Hotel is located opposite to walking street with lots of restaurants. Rooms are big and clean with a huge bed. Check in was fast. Helpful staff and free internet.
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Facility is good and club lounge is quite and with bird view of the city. Service is warm and kind. Will come back again.
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Main issues I encountered:
1. Did not bring my priority club card - front desk claims they are unable to retrieve my record even based on my name, id number etc so I could not have any points credited
2. Booked a lake view room (and paid extra for it) - but was given a room facing the main road...
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Dear Guest,
First of all, I would like to express my most sincere apology regarding your incidents at Crowne Plaza WuHu.
Fulfilling guest’s needs and carefully follow through with guest’s requests are fundamental elements in delivering good services in Hospitality Industry, and obviously mistakes and miscommunications took place somewhere along the line during your stay.
Your precious comments are well...
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The hotel matches the Crowne Plaza standard across Asia, though it's certainly not one of the top tier CP's.
The rooms are all nice. The food was pleasing.
The executive floor lounge has a nice view, but some of the Chinese staff have poor service there.
If you are visiting the economic zone to visit Chery, Midea, or one of...
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This review was written in Chinese.
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This review was written in Chinese.
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This review was written in Chinese.
Read review
This review was written in Chinese.
Read review