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All 5 Castelnuovo del Garda accommodations »

Residence Eden

2.0 of 5
Via Coppo 2/a, 37014 Castelnuovo del Garda, Italy
Hotel amenities
Residence Eden
4.0 of 5 stars 41 Reviews
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41 reviews from our community

    Trip type
Traveller rating
    10
    19
    8
    1
    3
Date Rating
Malta
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 September 2011
1
person found this review helpful

Very pleasant stay at Residence Eden.The surrounding area was extraordinary.Breath taking views.The buffet at Parc hotel was the best ever.Nice pools and very clean surroundings.Although its not situated at the centre it is no problem,there is a shuttle bus every hour. The only problem were the receptionists.Very rude and unhelpful.Never in my life have i seen such rude staff and... More

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London, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 September 2011
3
people found this review helpful

Check-in and check out was very simple - apartment very clean and sufficient for a family of four . Yes we missed a microwave and or an oven would have been good as we were self catering but we only had breakfast and lunch in and ate out most evenings (very reasonable). I did feel the deposit was cheeky (100... More

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Helsinki
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 July 2011
2
people found this review helpful

The same thing happened to us than previous visitors. Hotel blackmailed with final cleaning fee. We had clean apartments when we left but receptionist claimed 70 euros fee. Our fee was also changed to 10 euros after we complained. They didn't allow to speak with cleaning ladies. Rude and unfriendly personal and hotel manager. Expensive sheets and towels (20 euros... More

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Pag, Croatia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 October 2010
1
person found this review helpful

Our stay in one Residence Eden was very pleasant. The apartment was very clean and neat. The kitchen is well equipped. We missed only a microwave.The surroundings are beautiful. Booking process, check-in and check-out are very quick and organize. I'm sure that we'll be back.

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Residence-Eden, Web PR Manager at Residence Eden, responded to this review
4 November 2010

Dear Bianca, thank you very much for posting your review. It's been a pleasure to us to have you as our guest. We hope to see you soon again. More

northern ireland
Contributor
20 reviews 20 reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 28 June 2009

Large complex with variety of pools and facilities. Tremendous value especially with free shuttle into Peschiera. Definitely an unpleasant smell lingering in the air from time to time and the hire for bedlinen was 120 euros for four of us which was extortionate. Other than that we thought it was a super place for families and would definitely go back.

Was this review helpful? Yes
Res_Eden, Responsabile relazioni pubbliche at Residence Eden, responded to this review
2 August 2010

Dear genevieve_7 we are glad that you enjoyed our Residence Eden and that maybe you'll come to visit us again. Thank you for having underlined what you didn't like so we can improve our resort. More

Venezia
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 20 June 2009
3
people found this review helpful

Clean and spacious, courteous and friendly staff - a great place to stay with a family! We spent a lot of time at the pool, ate at the bar and the buffet and had good interactions with the animation staff. In addition, because this residence is part of a complex, there is something for everyone. Not looking for a budget... More

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Res_Eden, Responsabile relazioni pubbliche at Residence Eden, responded to this review
2 August 2010

Dear DeeZee4 thank you for your review we are glad your holiday was nice and we hope to see you this year as well. More

Rehovot
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 15 April 2009
2
people found this review helpful

We are two families 5 adults & 2 children that were guests at "Residence Eden" on April 8th till 13th. We would like to mention some unpleasantness condition during our stay: 1. In the rooms there was only one wardrobe without shelves to organize our clothes,so we had to leave them in the suitcases disorderly. 2. In the bathroom the... More

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Res_Eden, Responsabile relazioni pubbliche at Residence Eden, responded to this review
2 August 2010

Dear dotan_shai we are sorry you found these inconveniences during your stay at our Residence, I'm sure that your advices can help us improving. More

Ireland
1 review
4 of 5 stars Reviewed 4 November 2008

We booked this trip as a last minute Halloween holiday break and stayed 3 nights. We could not fault the place. It was clean, comfortable and adequate for our needs. Beds were made on arrival although the web page said to bring our own bed linen we did not need to. However this could have been the fact that it... More

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A TripAdvisor Member
Scotland
1 review
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 18 July 2006
20
people found this review helpful

This complex on arrival seemed nice however i have never visited a complex where the staff were so rude and to be honest hostile towards their guests .The reception staff are not intersested in helping you with the simplest of problems and when i asked to use another appartment to shower (no hot water for four days !!) I was... More

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villabate
1 review
4 of 5 stars Reviewed 18 May 2012
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Additional Information about Residence Eden

Via Coppo 2/a, 37014 Castelnuovo del Garda, Italy
Price range (per night):* 59 AUD - 190 AUD

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