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All 25 Passo del Tonale hotels »

Grand Hotel Paradiso

4.0 of 5
Passo del Tonale, Italy
Hotel amenities
Grand Hotel Paradiso
4.0 of 5 stars 74 Reviews
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74 reviews from our community

    Trip type
Traveller rating
    27
    24
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Date Rating
Wilmslow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 April 2012
1
person found this review helpful

Stayed here towards the end of the ski season in March 2012. The staff make it better than anywhere I have ever stayed when skiing. From the reception area to the restaurant to the bar area staff, they were all excellent, nothing too much trouble, friendly and genuinly pleased to be looking after you. The food in the restaurant was... More

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truro cornwall england
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 28 March 2012

WOW!! What can one say about The Grand Paradiso Hotel? Our stay 17/03/2012 to 24/03/2012 A ski holiday with this type of luxury was the best yet. We came to Passo Tonale three weeks earlier 18-02-2012 to 25/02/2012 and stayed in another lovely hotel but this time it was fully booked, so this was meant to be. We booked a... More

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Enrico Bonetti, Responsabile relazioni pubbliche at Grand Hotel Paradiso, responded to this review
12 April 2012

Thank you a lot for your comment. We are happy to know that you enjoyed your stay with us, and we apologize if some of the staff seems rude or unpolite to you. Our Restaurant Manager is a high professional person that work with us from a couple of year and we are sure it was just because of small... More

wales uk
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 25 March 2012

We just arrived back after a great week,our room was a superior with a balcony. The view was great, food superb,pool just right after a day of pain, for us steam room heavenly,only downside was, the ski school, we had to walk a fair way to another hotel to join school, so thankfully we were helped on site with a... More

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Enrico Bonetti, Responsabile relazioni pubbliche at Grand Hotel Paradiso, responded to this review
12 April 2012

Thank you so much for you comment. Sorry if you had troubles joining the ski school, in the resort there is a shuttle bus which could have taken you there. weather has been really weird this year, but we hope you are satisfied with your skiing anyway..there is really nothing we can do about that  We hope to see... More

Newport
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 March 2012
1
person found this review helpful

Just arrived back from Italy after staying at the Grand Hotel Paradiso. The Hotel and staff and food was lovely glad I went there over the Hotel Adamello The ski lifts are directly behind the hotel which was great the boot locker room was a proper heated locker room which was free . The ski hire shop was next door... More

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Enrico Bonetti, Responsabile relazioni pubbliche at Grand Hotel Paradiso, responded to this review
12 April 2012

We want to thank you for your comment. Glad to know you liked our hotel. The location is definitely a good point, and heated ski locker as well! we all know how bad it can be to start a day with wet boots! In case your room was too warm, you could tell at the reception desk and we would... More

Cambs
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 March 2012

Just returned from a week in the hotel. Had 2 rooms, went with my partner and my 2 sons. The food was excellent! Could not be faulted and having read some previous reviews I was a little apprehensive! I do not know how anyone could describe the food as awful! The buffet hors' deuvre were great, gave an excellent choice... More

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Enrico Bonetti, Responsabile relazioni pubbliche at Grand Hotel Paradiso, responded to this review
21 March 2012

Thank you very much for your kind comment. We are really pleased to know that you enjoyed your stay, the food and the service…and we are happy to now that our housekeepers did a good job saving your teenagers from getting lost in their own mess  And we really appreciate that you realized that of course English is definitely... More

Bruton, United Kingdom
1 review
5 of 5 stars Reviewed 18 March 2012

Negative reviews are written by negative people. Moaning about stupid niggles that could be sorted out if they used their common sense or just spoke to reps & management. If you want good service then appreciate the staff. Treat them how you would like to be treated & you will get back excellent service. The Italians are the best people... More

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Enrico Bonetti, Responsabile relazioni pubbliche at Grand Hotel Paradiso, responded to this review
21 March 2012

We do not know how to say thank you, because you are seriously taking our side and speaking for all of us, just like if you actually were one of us! So thank you a lot for your detailed comment, when our guests are so open minded, ready to deal with other cultures, it makes everything easier and funnier! In... More

England
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 17 March 2012
1
person found this review helpful

Restaurant service was excellent. We are early birds so turned up soon after opening. If anything the service was a little too quick!. The antipasto buffet was fantastic for a full blooded meat eater who likes hams abd smoked fish. The server dishes were sometimes excellent, sometimes ok - that's variety for you. The dessert buffet akways had something interesting,... More

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Enrico Bonetti, Responsabile relazioni pubbliche at Grand Hotel Paradiso, responded to this review
21 March 2012

Thank you very much for your comment, you make us happy with your compliments about the restaurant and the room. We do our very best to please our guests from all points of view. Thank you again and we hope you have a nice memory of Passo del Tonale! The Management More

Wales, UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 13 March 2012

Bedroom was small, requested bigger one only to be told none available unless we paid 30 euros each per day. No hangers in wardrobe, had to ring reception to ask for some. No shelves in bathroom, had to put our toiletries on the floor. No toilet roll holder. Never been in such a small shower, if you dropped the soap... More

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Enrico Bonetti, Responsabile relazioni con la clientela at Grand Hotel Paradiso, responded to this review
21 March 2012

We are truly sorry you were disappointed with your room. Please take into account that we have 5 different kinds of rooms, your room was a standard. Superior rooms are bigger and the extra charge according to your agency price is € 30.00 PER ROOM per day, and NOT per person. If you wanted to have a warmer room you... More

bournemouth
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 13 March 2012

I was sexually assaulted by the male masseur in the spa, the hotel wanted to deny it happened, I have a claim against them, they did not want to call the police but I insisted and pressed charges, they didnt want me too, my crystal rep told me on the last day that they had stopped him doing massages on... More

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Leeds
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 March 2012
1
person found this review helpful

We had a lovely stay at the Paradiso and thoroughly enjoyed our ski holiday. The rooms are clean and comfortable (standard) and have a steaming hot shower. The staff were very friendly and helpful especially in the dining room. The food was plentiful and of a really good standard, it made a nice change to have waiter service and a... More

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Enrico Bonetti, Responsabile relazioni con la clientela at Grand Hotel Paradiso, responded to this review
20 March 2012

Thank you very much for your comment! We are really happy to know that you enjoyed all sides of our hotel, especially the staff! Each room gets a ski locker included with the room price, and it’s heated…and we all know how bad it is to start the day skiing with wet boots! Hope to see you soon back here..with... More

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Additional Information about Grand Hotel Paradiso

  • Paradiso Hotel Passo Tonale
Address: Passo del Tonale, Italy
Price range (per night):* 208 AUD - 276 AUD

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Grand Hotel Paradiso
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