Good hotel well located and the personel and food are very good in the main restaurant and in the asian one. There are a a lot of swimming pool and bar. The only negative point is the greek taverna restaurant where There are no greek specialities ( moussaka, gemista...) and the manger is not friendly at all. We are glad

For the price we paid for two weeks all inclusive, it was absolutely fantastic. Right from the time of arrival at the reception, everyone was more that helpful and pleasant, our bags were taken to our room for us, We were so imipressed with the cleanliness of the hotel and ALL staff were impecably smart, even the cleaners uniforms were... More

We arrived at the Mitsis Rinela Beach Hotel in early afternoon, the villages enroute to the resort caused concern as they appeared a little run down, however there was no need to worry, the hotel is excellent. The hotel was clean with friendly staff, there was plenty of space to enjoy the weather at one of 4 pools or the... More

Just got back yesterday,what an amazing place . when one of the animation team said to me on my first day round the pool that it was like Paradise i know what he meant !I cannot find a fault with anything i only i wish i had stayed longer ! Not only were the Hotel staff, facilities and food fantastic... More

Nice clean hotel, had stayed with Mitsis group before so knew what to expect. Slightly disappointed with initial service as carried own baggage up and down lots of steps to room and not offered help by reception. Room overlooking beach was good although quite noisy as in flight path and planes every 10 mins. Overall the facilities were good and... More

Had a fantastic week in this lovely hotel right on the beach and with 2 pools on the grounds, food was great, drinks plentiful and staff very friendly and very laid back. Hotel was full to the brim but mostly did not cause a problem - there were sufficient sunbeds everywhere but when there was evening entertainment on the terrace... More

We visited this Hotel in April 2013 at the beginning of the season. The Hotel was getting ready for the new seasons and tourist were just arriving. The hotel is located about 15 minutes from Heraklion, there is a bus stop just at the entrance of the hotel but if you want to get around i would suggest renting a... More

Good: Close to airport & Heraklio. Delicatesses. Good service, reception, guest relation, beach, territory. Marble everywhere. Friendly atmosphere in lobby & bars. Hotel car rental has competitive prices. Wrong: Small rooms. The webpage promised imported alcohol - there was none. Clouds of smoke - management must do something about smoking - special areas must be allocated even in the open.... More

+ Clean + Beautifull Park + Beach and pool near to your room + Free stretchers and parasol at pool and beach + Good quality of food + Serveral possibilities to lunch and dinner inside and outside as well + Friendly staff + many poolbars + you become drinks in glass at the pool (only beach is plastique) - no... More