Large, clean room with a big bathroom. The bed was very comfortable. It is a little bit dated but absolutely functional and acceptable. It is right in the middle of town and I can recommend the walk up the hill for the view. Great service at the hotel and the food was delicious.

We went for a night away and the service was great, big clean rooms with a massive bathroom! Beds were comfortable and room was nice and quiet! Well worth the stay! Nice and central with lovely outdoor area to drink and pool if you want to go for a swim

We stayed 2 nights at this very comfortable hotel.Our ground floor room as at the front of the hotel with patio doors opening on to the terrace.The breakfasts were very good and our 2 evening meals were of excellent quality.The service we received was efficient and courteous.The location of the hotel could not have been better! Bars near hand good... More

Stayed in a Garden Villa room for one night. Room was relatively basic but functional. Bathroom could have done with a good overall clean. There was an invitation to hang the newspaper tag on the outside door, but there was no way to hang it on the sliding door, so no paper received. Gardens and pool area looked very good.

We checked in as part of a tour group to a room with a view of the air-conditioning system. My wife immediately complained and we were changed to a room at the front with a double rather than twin beds, which we accepted. Hotel very central. Food good.

Our preferred stay in Hanmer. We have stayed here several times during the last few years and always enjoy it. The service is outstanding, the food, absolutely delicious. Personnel are very helpful and try their best to make the stay pleasant. It is worthwhile to stay on the garden side of the hotel, although the townside have bigger rooms. I... More

Truly value for money in terms of accommodation and food. Room was clean and comfortable. Food is well prepared, good and tasty - no grease, which is very welcome when you travel. Prices are very good for what one gets. Noting is too much trouble for the staff to make the guest feel at home. We have stayed here a... More

We stayed here for a wedding lately and greatly enjoyed tags gardens, room and location. We stated in the self contained garden room which was a great choice. Would recommend this accommodation anytime.

We stayed at the Heritage for 2 nights during a coach tour of both North and South Islands New Zealand. The room was comfortable and the bathroom agreeably spacious. The hotel as a whole was clean and attractive and these qualities were also reflected in the room. We took 2 evening table h'ote meals and the food on both occasions... More