We stayed at Hotel Platino for 2 nights on our visit to Santiago. The rooms were beautiful, air-conditioned, with private bathrooms. The beds were comfortable and the rooms also had cable. Breakfast was incredible. The staff were extremely helpful. This is not a luxury standard hotel, but if you are looking for a truly wonderful dominican experience, check this place... More

The staff are very friendly and help you with everything. The food you will have to buy it. The rooms are small and also the shower.

My husband cousin and myself stayed here and we left early due to the rude staff and freezing air conditioning by rude I mean the women were rude the men were okay. The AC was freezing and did not work the bathrooms are tiny and the shower is stand up only and you can barely fit. The rooms are small... More

Hotel was very clean. Ac in the room did not work, had to switch room on which staff was very friendly. Hotel location was excellent. Had a wedding to attend and visitors had the same problem with AC in their room. Rate was good, but I would think twice about staying in this hotel.

I stayed at the Platino for almost two weeks, I was very pleased with my stay. I can tell you that every member of the staff I encountered was very hospitable and helpful whenever I needed anything. Everyone at the front desk spoke at least conversational English. If you don't know your way around, ask the concierge to call a... More

We have stayed at this hotel many times during the past three years. On the positive side, this hotel is well located, inside a small shopping plaza, right in front of the University, close to shopping areas. All rooms have A/C, free in-room Wi-Fi, and are very clean. The rooms are sort of dark but great for a good night... More

Santiago de los Caballeros is a VERY loud city. Hotel Platino's best attribute is that it is off the street (in the deep end of a little strip mall), so it is quiet. (I stayed at Hodelpa Centro Plaza, a nicer hotel, but on a downtown block--horns honking all day and night). Book directly with the hotel by phone to... More

The hotel is kind of good, rooms not that big! but clean and I liked the bathroom, but it was small. The service in the restaurant is not that good, but the food is really nice!

We saw the reviews and went in. First, the staff are helpful once you get there and interact face to face. We called them 3 days in a row, every day. We faxed them our flight itinerary. I offered to pay upfront for the shuttle to pick us up from the airport at 3am. They scewed up. Luckily i had... More