I was very pleased with basically everything while staying at the hotel. The decoration are warm and cozy. The rooms bed are supper comfty and so quiet . Don't forget to sign the wall at the Tapaz restaurant I though it' cool. The pool was great. And most of all the staff were amazing! Thank you Victor (Room food server).... More

hard to sleep if you get a roadside room.. the drivers use their horns instead of the brakes! shower water went from sclading hot to cold last time here had interior side room and no issue sleeping tried to use new massagechairs and had to call 3 times for girl to come up 45 minutes later rooftop pool is nice... More

Enjoyed staying here and they do many things well and would stay here again without hesitation. Customer service was very good, hotel is roomy, clean and has all the ammenities and you will not be disappointed. Has nice infinity pool on the second floor that combined with the temperate climate is a nice place to relax. Workout room is small... More

I stayed a week in this hotel because of the location, and it's very good, it's close to the city center, and to nice restaurants in the city. However, rooms looked old, the carpeting looked if it had been for ages. Restaurants are not good, the service is ok, and the servers are there to help, but the food is... More

I agree with all the good reviews of the hotel...it was clean, well appointed rooms, good services, great pool and if you like to gamble...this could be the best place in Santiago! the staff was friendly, spoke english well and when I used my terrible spanish they all worked with me! I had the best Sancoche (not sure of the... More

The service in this hotel was a thousand times better than the previous hotel I had stayed at during my stay in July. The property is VERY high end and the service is top notch. We were received with glasses of champagne and cold towels not only for my boyfriend and I, but for my family that was dropping me... More

We had traveled for a few hours from la romana. As my other review had explain our horrible experience in la canoa resort in bayahibe we arrived to this hotel I must be honest and say I was afraid I didn't check this hotel butd we walked id an and staff was friendly I asked if they had available rooms... More

Pretty nice and spacious room, comfortable bed with a variety of pillows to choose. Laptop desk and normal desk. Unafortunately they wasn't able to provide internet during almost two days, very important if you are in a business trip. Breakfast was very good. Service was excellent. Check in & check out very fast.

PROS: The beds were great - I slept really well! When I closed the curtains, my room was completely dark and quiet. The rooms are spacious and clean. They get plenty of TV channels, even local New York channels. The gym has 2 treadmills and one can do laps in the pool. The wi-fi was relatively fast and free. They... More