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All 3 Cheshunt hotels »

Theobalds Park Hotel

4.0 of 5
Lieutenant Ellis Way, Cheshunt EN7 5HW, England
Hotel amenities
Theobalds Park Hotel
Ranked #1 of 3 hotels in Cheshunt
3.5 of 5 stars 132 Reviews
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132 reviews from our community

What travellers say about this hotel
  • De Vere(11)
  • Good value(4)
  • Nice touch(3)
  • Old part(3)
  • Very nice(3)
Traveller rating
    23
    50
    29
    22
    8
Only show reviews for Family (16) | Couples (63) | Business (26)
Date Rating
Norwich, United Kingdom
Senior Contributor
29 reviews 29 reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 27 May 2012 NEW

Everything about this establishment screams conference centre.The grounds , the staff,the lukewarm welcome, the bar ,the refectory (sorrry breakfast room) etc etc.Our room was in the main building and was a strange mix of very good meets very bad.The ugly tv mounting ,the heavy sash windows the compact but bijoux bathroom.Question, why was there a station clock in the bathroom... More

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Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 22 May 2012

Stayed as part of an organised conference. The facilities were fine although it is not somewhere I would stay for pleasure. My room wasn't in the main building, but was in a newly refurbished/built stable-esque area. The room was very nice and was only a short walk to the conference centre. The choice of food and service was adequate, although... More

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Durham, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 20 May 2012

stayed at this hotel for my partners daughters wedding. lots of rooms booked as quite an extended family, asked for rooms close together. when all booked in were scattered far and wide round hotel.we did manage to get rooms next to other daughter and the brides room. after arriving a few of us went to the temples bar, great bar,... More

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Kevin Breeze, General Manager at Theobalds Park Hotel, responded to this review
24 May 2012

Dear Stimmbo Thank you kindly for the review you posted following your recent stay with us here at Theobalds Park. I am pleased that overall you had a good stay and enjoyed the wedding event. I have read with concern your comments surrounding the service you received in our Bar area. Please be assured that this is a matter itake... More

Crewe, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 17 May 2012

Stayed as part of a conference - room was clean but dark, not possible to read with curtains drawn. Bathroom sink, the plug looked old and rusty - as did the metalwork in the public area gents. Main gripe was on the morning of first day the handwash in the gents had run out - despite several of us reporting... More

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Kevin Breeze, General Manager at Theobalds Park Hotel, responded to this review
21 May 2012

Dear ChubbyCheshire Thank you kindly for the review you posted recently following your recent conference with us here at Theobalds Park. I am pleased that overall you enjoyed your stay with us but have noted with concern several points you have raised. I am very sorry for the lack of responce regarding the replenishment of the soap in our public... More

Waltham Abbey, United Kingdom
Senior Contributor
31 reviews 31 reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 13 May 2012

I have just spent a night in this hotel with my wife and we had a fantastic time. The staff were all very polite and always served us quickly. We ate in the restaraunt which had a very varied menu and the food was great. We were served quickly and all the staff spoke very good English. We stayed in... More

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Kevin Breeze, General Manager at Theobalds Park Hotel, responded to this review
21 May 2012

Dear Marvic140908 Thank you kindly for the wonderful review you posted following your recent stay with us here at Theobalds park. I am delighted that you enjoyed your brief stay with us and that my team were able to look after you so well. I have taken the liberty of sharing your commetns with all concerned. Thank you. I do... More

Altrincham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 9 May 2012 via mobile
1
person found this review helpful

De Vere venues are very different to De Vere hotels. At the time of booking this hotel on late rooms I wasn't made aware it was a venue. This is at best a 3* property with no facilities as per in De Vere hotels. You need to walk a long way from the car park with no lifts and steep... More

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Kevin Breeze, General Manager at Theobalds Park Hotel, responded to this review
14 May 2012

Dear Iain S Thank you kindly for the review you posted on tripadvisor following yuor recent stay with us here at Theobalds Park. I am deeply concerned to read your comments as indeed it would appear that we have failed to meet your expectations. It is true that Theobalds Park is part of the Devere Venues brand which is different... More

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brighton
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 May 2012

We had a fantastic stay at the Theobalds Park Hotel. We stayed in the new part of the hotel .The rooms were well designed, roomy and very comfortable. The staff were friendly , efficient, and happy to help. (we had asked for a double and twin room - when we arrived we had 2 doubles, but after contacting the front... More

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Kevin Breeze, General Manager at Theobalds Park Hotel, responded to this review
14 May 2012

Dear bobbieblue Thank you so much for the wonderful review you posted on tripadvisor following your recent stay with us here at Theobalds Park. I am delighted that you and your family enjoyed such a fantastic stay with us and that my team were able to look after you so well. I have passed your kind comments onto all concerned... More

Liverpool, United Kingdom
1 review
4 of 5 stars Reviewed 30 April 2012

For the price £19 - we didn't really expect much considering location. I have to say though that it by far exceeded our expectations. Great room (definitely did not feel that because of the price we paid we were given an inferior room as a previous reviewer had posted - in fact we were asked if we had a preference... More

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Kevin Breeze, General Manager at Theobalds Park Hotel, responded to this review
10 May 2012

Dear Pinchycat I have read with delight the wonderful review you posted recently on Tripadvisor. Thank you so much. It is so pleasing to learn that you enjoyed your brief stay with us and that my team were able to look after you so well. We do pride ourselves on our excellent reputation in providing a quality environment for guests... More

Essex
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 21 April 2012

Me and my wife stayed here on a Friday. We stayed in the mansion house which as many people have said, is lovely, but some of the rooms are up many flights of stairs which would be difficult for people with mobility issues. However, there are many rooms so I'm sure it wouldn't be a problem to change. We found... More

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Kevin Breeze, General Manager at Theobalds Park Hotel, responded to this review
10 May 2012

Dear EssexGils Thank you kindly for the recent review you posted on Tripadvisor. I am delighted that you enjoyed your brief stay with us here at Theobalds park in particular the fine bedrooms we have available and the food and service received in our Courtyard Restuarant. It is so refreshing in today's age to learn when we do get things... More

London
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 20 April 2012

This hotel is stunning on apraoch and could be a real gem on the outskirts of London but I fear the rot has set in to far to turn it around! The main problem with this hotel is that they dip into the cheapest resource pool for their staff (Not Front Desk). I booked this local hotel for a night... More

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Kevin Breeze, General Manager at Theobalds Park Hotel, responded to this review
30 April 2012

Dear AdrianB In have read with great disappointment the review you posted following your recent stay with us here at Theobalds Park. I am so very sorry that certain aspects of your stay were not to your expectations and have conducted an investigation with my team to determine how we the problems you describe have occured. We take great pride... More

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Additional Information about Theobalds Park Hotel

  • Theobalds Park Hertfordshire
  • Hotel Theobalds Park
Address: Lieutenant Ellis Way, Cheshunt EN7 5HW, England
Price range (per night):* 121 AUD - 245 AUD

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Theobalds Park Hotel
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