we ended in this hotel as we needed a stop over on our trip, was already nearly 22h00 the hotel despite mention 4 star, is definetely outdated We choosed a room with lake view. It was not very warm but with some extra cover me made it. very small TV in room, despite it was not necessary. no wifi in... More

This is the worst hotel I have ever stayed in. Reception desk unfriendly, uncaring and unhelpful. Maid service non existant. The towels were threadbare and tattered. We returned to our room at 3:30 in the afternoon to find the bed had not been made and wet towels still on the bathroom floor. We called the desk and were told the... More

I booked this hotel absolutely last minute in October. And it was great! The views from the rooms are killer. The breakfast is huge, varied and tasty. The reception is straight from the 1980s but at least comes with internet. The staff is not overly enthusiastic. The rooms are spartan and clean. FYI: In Europe you rarely get a top... More

I booked this Hotel as it said it had a Restaurant but it was closed other than for breakfast. No coffee/tea facilities in room. Room not cleaned for the 3 day stay. Asked Reception about the ski lift in the town (which is why I had booked there in the first place) and she knew nothing and told me to... More

I booked this hotel as it said it had a restaurant for evening meals. I arrived at 18.00, after a long drive, to find they had closed it 'that week'. No advance notice. No apology. Nothing to drink, not even a tea or coffee in the room. Find somewhere else to stay.

This hotel is probably the worse of the lot in our Contiki holiday hotels. Biggest issue- We stayed here for 2 nights and there is no hot water for the 1st night and the next morning! To be fair, the staff tried to get an electrician to fix the problem at night but it can't be fixed. They were very... More

We reserved a room with Hotels.com, and arrived about 9PM. The front desk had no record of our stay. We were offered "lake view" or "Mountain view", and chose the mountain view, which actually is "parking lot view", though a mountain is visible above the trucks and buses. The hotel restaurant is closed Mondays and Tuesdays, so we ventured out... More

The one positive about the hotel was the great lake views from the room. The rooms themselves were very dated, don't expect tea and coffee making facilities either. We wanted a pot of tea one night and were charged 14 franks for four teabags, hot water and four small biscuits. Rip-off city. Front desk staff were pretty uninterested although that... More

checked in late evening-reception not fanatastic-greeted a bit stoney. room was dated - curtains 2 metres to short to cover full width windows and door. bathroom basic and dated-room size good view to rear just about ok. had balcony but possibly insufficient on soundproofing and lack of window covering and soundproofing causing early rising. adjacent rooms plumbing noises evident. however... More