As regular travellers to GC these apartments were the worst that we have ever experienced - I cannot believe that they are part of the Servatur group. Apts in need of refurbishment as were all areas of the Hotel. Reception staff were not overly interested in being helpful. Maintenance staff were the exact opposite they were friendly and helpful -... More

We have stayed at the Casablanca three times and, as the title says, have never been dissapointed. Our last visit in August was for three weeks and in all that time the room and balcony were kept spotlessly clean. The pool area can be a bit of fight to get a sunbed and cushion on weekends (in August anyway) as... More

I've recently returned from a week in Casablanca and found the hotel average - nothing really to complain about apart from being in need of a facelift. The kitchen was a sink, small fridge and a small table with kettle & toaster, The apartment was spacious and clean with clean towels most days. The problem I have is that I... More

I am really not used to package deals and therefore, it was a major shock visiting Gran Canaria and indeed hotel Casablanca. The hotel was adequate, huge rooms with a big balcony in URGENT need of a facelift. I feel that I arrived to a different hotel to some of the reviews. The hotel was not clean (in fact one... More

close to shops and bars, murphys kitchen is best for breakfast

I have stayed in the Casablanca once before so knew what to expect. The rooms are much nicer than some of the hotels in Puerto Rico. There is always a welcoming bottle of water in the fridge after a long flight and in my case as I have been before - a bottle of wine. The living room is quite... More

went to the casablanca on the 24th Sept 2011 got to the hotel at 1.30am,went into reception the man who looked like he had run a marathon explained what room and floor we we on in words of hundred miles an hour. Got to the room which was lovely and clean very spacious,there was even a bottle of water in... More

nice enough ,clean ,good price. beware the Paradis club underneath the shopping centre,the black men are bringing guys there to the girlie club and the staff are giving the customers tranquilizer in their drink to knock them,then they are stealing all there money,beware.dont go in there.

We arrived in our room to find long hairs on the floor of the bathroom from the previous occupants, had battles with cockroaches on a couple of nights and there was no air conditioning so nights were quite hot. We did hire a fan though for 15€ which we left on in the day to circulate the air but it... More