I was shocked that TUI offers this hotel. It was absolutely an unpleasant stay. Service is nonexistent and the quality of the meals was awful. This hotel should be rated 1 star. The meal selection at the buffet was limited and even though entrees were brought out of the kitchen it was cold. The ala carte restaurants attempted to be... More

Overcrowded hotel, service and maintenance of the rooms is bad. One of the day - no clean towels, we had to buy our own !!!

The hotel is located in a very nice gated vacation community. The beach is nice and the grounds are pretty and well kept. The view from the sea view rooms is phantastic. The maid was very friendly and efficient. The rooms are a bit small however. The service however is not good. The all inclusive food is just terrible. There... More

It's is horrible, the worst hotel I've ever been. From the start, the "free parking" zone is terrible...if you have an ATV you can park there. The receptionist are very rude, they don't know English at all.... The restaurant...the worst food ever. I didn't eat nothing there... Please do not go in ELENITE VICTORIA GROUP!!!!!

Was in september, the hotel -not very bussy.Food-all inclusive.Beach-very clean, warm water.Just to rest!I liked alot! I'd recomended.

I travel a lot but if im honest this is the worst hotel i've stayed at. myself and my friend were put in a room that smelt really damp, we thought it was because we were beside the swimming pool. we soon found out that everytime we had a shower the whole room would get wet. We had to get... More

I would never recommend this hotel! Terrible food, poor Management , auwfull smell everywhere.

This was our third trip to the area. The two previous trips to other hotels were very nice, and in contrast, the Andalucia was very disappointing in terms of both food and the quality of its service. The food was extremely monotonous and the quality was mediocre - unless of course, you like dried-up pastries. If you somehow failed to... More

Arrived 30th May to rain. Andalucia was being renovated so only half hotel open . Took week for the resort to start to come to life . Weather was mixed and pool still cold by end of the week . Food got better but very limited choice . While four star their was no choice of wine , it was... More