The property is a heritage building. The heritage can be seen in bits and pieces throughout the property in terms of old paintings, furniture and decoratives. So if you like old world charm, you will like this property. The rooms are big. However there are a few negatives. The property needs renovation. We we staying in a Deluxe room and... More

a very pleasant experience., hotel is good for one day stay., The Service is excellent n d staff very cooperative, staff is very courteous, extraordinarily friendly and helpful… b/f buffet has lot of choices, food was good n hygienic enough …, room flooring does not met the expectation , … a lavish bathroom with Jacuzzi is good. Slightly dull lighting... More

If you are in Mahabaleshwar this is the place to stay. We were here in Septembber"11 .Rooms were fantastic & this was my 1st stay. and the most importent thing is Service its really outstanding Great if you are a couple or with large family. More

No kidding, while checking-out I had to look at my BB for the date. An excellent vacation option for family. Get up early to see the mist and foggy weather which all city dwellers will no doubt enjoy. Good location – walking distance to the main market which also has a Taxi stand. Food is good and the service is... More

I had been there during july 2011 & I must say that we had a good time staying in the hotel. I had pre-booke my rooms after reading some good reviews about the hotel in tripadvisor.I must tell you this was one of the finest rooms I have staye across. First class I must say. The food was amazing, very... More

Overpriced, dirty damp rooms. Changed room 3 times because nothing seemed to work in any room. Service however was very good and the staff very attentive. Spotted a large rat in the dining area! More

the hotel is not actually how it looks on website...very old look and feel....but it didn't bother us much....food was really very good. Need to mention here that alcohol and nonveg food is not served in the hotel. Overall it was an average experience. More

I had to find a one night accommodation for family at the hill station, beat the summer heat and the city buzz, try and keep it exotic and VFM at the same time. I looked up tripadvisor for the highest rated hotels here followed by MakeMyTrip for rates. Citrus was right up there for at least 5k less then its... More

We just returned back after a 3 night stay at this100+ year old heritage property. Due to incessant rains some areas of the hotel were covered to protect the structure. As we were on a typical holiday break this didn't bother us. Though there were few shortcomings (not worth mentioning), what really impressed us was the courteousness of the hotel... More