It is the very first time that I introduce a negative critic since I became a member about 3-4 years ago. I was competely shocked by the poor service (gentle but unexperienced) and, most of all, the accomodations. Moreover, the hotel bedding was entirely made out of feather. Which can be off course a problem in case of customers having...
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I emailed them online via their homepage on May 11th (2 months before) to ask for a room for a single night. Had a few mails shortly discussing the room and me confirming twice I would like the room. From the email thread I was certain we booked the room, but when I called them today (5 days before the...
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