Arrived at hotel at 11 o clock at night very tired and was greeted with a lovely lady on reception and the head waiter who straight away remembered us. Check in was fast and we were then taken through to the bar where they made us some lovely rolls. Went down a treat with a nice cold vodka. Off to... More

Travelled with a small family in May 2012, always go to large holiday villiages so was little shocked at the size of it. Arrived in the night to the porter shouting at a lady No! you cant move rooms!! So was little unimpressed with that to start. But all in all this was a lovely hotel, staff, food and service... More

I will start with the negatives 1.toaster is rubbish,please replace,2.soft drinks are below par but not really a problem to us,and thats that out the way.on arrival we were greeted by a very pleasant ,polite young lady on reception and was soon on our way to the room,we did arrive late although no one seemed to wait long even at... More

on arrival the receptionist was most unhelpfull. no aircon, no toilet seat for 3 days. after that the holiday could ony get better, and it did!! food was very good. hotel was very clean, entertainment was ok!! kids and i loved the first class water park. great food, drinks and towles!

Stayed for one week in May. Hotel staff (whether it be reception, security, cleaning staff, restaurant or bar staff) were all friendly, helpful and definately deserve a mention. The animation team run by Sean were first rate. There was always something to do and they made it good fun for everyone, adults and kids alike. The hotel was kept spotless,... More

We went for 7 days holiday at the beginning of May 2012 with 2 kids and five adults. We arrived to find a few teething problems. The hotel was a beautiful place and very clean too. The Reception was large and airy, and some of the reception staff was friendly and helpful. Our Rep was excellent. Reception had 24 hour... More

Stayed at the sun palace for one week from the 2nd of may, family of four.Cant fault hotel as the rooms are clean and tidy with plenty of space to store your clothes etc. .The food is fantastic with a wide variety of choice.The soft drinks are a bit sweet but better at water park as they got real pepsi... More

Ok this is my first holiday review so I will try and make it as fair as possible. I went for 10 days at the beginning of May 2012 with 3 kids. We arrived on the very first day the hotel opened and initially there were a few teething problems. The water park was closed for two days to start.... More

Got back from sun palace 14th may. ive been to loads of all inclusive hotels and can honestly that this was the cleanest yet. food in main resteraunt is very much norm for AI but the snack bar at the waterpark is great. they have a pizza chef on everyday cooking stonebaked pizza (amazingly good). Water park is great. woult... More