My husband and I celebrated our 25th anniversary at the resort and it was top notch, excellent service, staff that could not do enough for us, beautiful room, excellent food at the buffets as well as the Oriental and Italian Restaurants. Unlimited cocktails, etc. The property was immaculate and the following people shared warmth throughout our visit: Carlos - Gift... More

My husband and I stayed at the Occidental Grand Papagayo between May 31st and June 7th. My initial impression of the property was not poor but I had to readjust my expectations. Prior to visiting Costa Rica my only experiences in the all-inclusive world have been visits to the Palace resorts in Cancun and Playa del Carmen and the OGP... More

My wife and I enjoyed our visit to Occidental Grand Xcaret last year, so we booked a vacation for the entire family to Occidental Grand Papagayo this year. We went on that trip last week. The resort is beautiful, set in the rainforest, with exotic birds and animals, including coatis and monkeys and hermit crabs running around the beach. We... More

Costa Rica is a wonderful country. Occidental Grand Papagayo was a great place to stay. The staff is very attentive and professional, and the grounds are beautiful. The food is a recommend, especially if you like sea bass. Treat yourself to a day trip to Nicaragua -- another very scenic country.

We (a group of four) stayed at this resort for three nights and it was terrible. We just left arenal, which was beautiful, and the second we arrived at papagayo it was awful. Both of our rooms were not clean (mind you, it was close to 9:00 pm). The beds in my room were not clean, there was a huge... More

Our first impressions of the hotel were positive. We were greeted with a cocktail upon our arrival from the airport and the staff were courteous and helpful. However, our room was very disappointing - dated and rundown. It was clear that the accommodation has been neglected from any improvements. In addition, the allowance of only two beers and two bottles... More

We stayed a week at the Occidental Grand Papagayo, and found the grounds lovely, the front desk helpful, the food very good, and the activities appealing. We have had very good experiences in Costa Rica before, and this added to our delights with Costa Rica as a destination. Having stayed at other similar respected and quality resorts, this one was... More

We had a great time on our recent 2 week vacation. The resort staff could not do enough for us. Special thanks to Enrique,Marlon, and Herman for making us feel special. If you want a hotel where you can kick back and relax this is the place for you. Food and drinks were good. Cocoa beach 10 minutes away for... More

My husband and I had went to an Occidental property in Mexico and had a fabulous time. When the time came to book another vacation we were excited to go to another one of their resorts in Costa Rica - though it was a nice hotel, there were many things that needed work. First off the housekeeping was poor -... More