This was a group trip and all of us concurred that the bedding was superb! The beds and pillows were absolutely the most comfortable amongst all the hotels I've stayed in. It was obvious that thought was put into arranging the pillows to cater to different preferences - each bed had 2 pillows, 1 harder and the other softer. It... More

Our Penang visit was sandwiched between city stays in Singapore and Kuala Lumpur so we were looking for a relaxing break between the hustle and bustle of these places. With this in mind we booked a lagoon room which was absolutely worth the extra dollars. We loved lounging on our balcony with direct pool access. The facilities were great and... More

Booked the room online through their website. initially booked a hillview room and later found a better deal for seaview room and asked whether i can cancel the previous deal and take the new offer. The email response was promt and Magdelene offered to upgrade my room and really appreciate the effort. Checked-in around 12pm and the room was ready... More

When it is the Hard Rock Hotel, expectations are naturally high. By all accounts, the one in Penang is pretty close to the mark. Chirpy staff. Check. Music blaring out from every conceivable corner, including underwater in the pool. Check. Obligatory rock and roll memorabilia. Check. It certainly has a fun vibe about it. The dancing staff on the poolside... More

First time at Hard Rock and I loved it! Thought the music at breakfast would irritate after a while. In fact I enjoyed the atmosphere it created. Became a Bon Jovi fan at a very late age. Breakfast was good and varied although no pork products. We ate out for other meals - well who wouldn't in Penang? The Food... More

We were made feel like rock stars! Not just when we arrived but every day! The staff are friendly, funny and willing to help. Everyone is smiling, and some staff are very entertaining. There was a different band on almost every night and the memorabilia everywhere is amazing. The rooms are complete with luxurious linin, spacious and come with in... More

We stayed there for three nights. Checking in late evening we wanted to find a restaurant which is either very close to the hotel or within the hotel but were quite disappointed with the choices. We ended up driving 20 - 30 minutes to the nearby night market. So be prepared to travel a bit for good food and entertainment... More

we went there for 3 nights last week with my 2 children (6 year old and an 19 month old) and hubby and we had the best time , every thing was perfect the staff the food the services everything and i cant wait till we go back!! its pefect for familys

I was planning to have a spontaneous trip and getaway to Penang last weekends. Many hotels were considered. I chose HRH Penang. Why Hard Rock Hotel? I wanted to have a very nice, comfortable, enjoyable and the most important thing is "not a disappointing one'.. so, for all the above reasons, i chose HRH because i was quite confident to... More