First night here & we ate in the restaurant for dinner to recieve cold mash and “peppercorn sauce” that was not peppercorn to then get kicked off our table 2 seconds after ordering dessert and put in a “ members lounge” .... Not very impressed being told 2 seconds after ordering dessert that we would have to move to then...
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Dear dgcnjl,
Thank you for taking the time to comment on your recent stay with us at the Grand Mercure - The Vintage.
The Legends Grill where you dined is a seperate entity owned and managed by the Vintage Golf Clubhouse. Please rest assured that your comments have not fallen on deaf ears and I have passed these onto the...
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We stayed at the Grand Mercure The Vintage for our first visit to the Hunter, and were very happy with so many aspects of the stay. We booked a whole week so we could have some true R&R and this place provided the perfect environment for that. We had a one bedroom apartment, the layout of which was very well...
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Our stay at the vintage appartments was an enjoyable one. I did find that the appartment was reasonably clean but around the bath had not been dusted as there was a layer of dust. The toilet floor under the basin had a dead moth and dust so I hope the floor had been cleaned. If you were staying for a...
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Mecure apartments are beautifully appointed, extremely well positioned for sun having 2 deck spaces and full kitchen:laundry facilities for those staying a week. The Grill restaurant on site is amazing, though specializing in all forms of beef the menu is extensive and the service by Ben and his knowledgeable mature staff is first class. We don't play golf, buy if...
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We spent a week at the Grand Mercure The Vintage and thoroughly enjoyed our time there. Very centrally located. The room was really spacious and well set out. Even though the complex has quite a few apartments we felt we were the only one's there as they are so well placed and private. We were quite close to the pool...
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Dear Sue H,
Thank you for taking the time to comment on your recent stay here at the Grand Mercure The Vintage.
We work very hard to keep up the great expectations our guests have and to deserve the reputation we have earned. Comments like yours go a long way to confirm that our efforts are appreciated and are acheiving...
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As we stayed during the Rod Stewart Concert, we expected it was a higher tarriff than usual. But at over $600 a night I expected something special. It was not. Very ordinary apartment. Some of the items supplied, ie tea bags were very plain. Clean and tidy, not a $600 a night room. I have in Ibis rooms that were...
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Dear Guest,
Thank you for taking the time to comment on our property.
We appreciate all feedback to let us know where we are going well, and naturally where we can improve.
Any concert weekends here in the Hunter Valley will attract a premium on the rates due to the overwhelming demand for rooms. The Rod Stewart weekend was no...
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