An excellent 3.5-star hotel. Room (including the bathroom) was clean and did not have any smell. Manager was very friendly, reminded me of their laundry facilities, recommended a great, local restaurant, called a few minutes after I got to the room to make sure all was OK, chatted about the area & offered me a ferry brochure and local paper...
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Thank you so much for your kind review, and for taking the time to describe your stay with us. This is one of my favourites, as the story about the car light is so typical of the service that we are looking to provide. A small property needs good word of mouth, and it is so great when we hear...
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Stayed 8 nights in a 2 bed room. One bed never made because I had added extra cushioning as the bed was so uncomfortable and the other bed was made every other day. Always had new soap and towels, but sink, toilet, bathtub and bathroom floor never cleaned. Floor never vacuumed and sheets never changed. Made complaints but nothing changed....
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Thank you for taking the time to review our property, and for pointing out areas where we could perhaps improve the quality of our service. Overall, our housekeeping is exceptional, as anyone can see if they take the time to read other customer reviews. I do not say this to contradict your review, but only because the housekeeping department works...
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Stayed three nights at Country Pines just outside of Summerside in late August. The property is huge, and has lots of parking. The lobby was very clean and check-in was a breeze. We reserved the honeymoon suite, and that came with a bottle of wine for each night.
The room upon arrival was ready, clean, and cozy. The king-sized bed...
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Thank you so much for taking the time to write your review of our property, and for pointing out some of our facilities. We are very pleased that you enjoyed your stay, and hope that you return.
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price was ioo per night,Room needed a good paint job to freshen the placeup.,both lamps in the room were filthy and needed new bulbs.Wicker seating out back was rotten and unsafe,no bathroom fan to let shower steam out,
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I am very dissapointed that your stay was not a pleasant one, and apologize that we seem to have not met your needs this time around. The maintenance involved in keeping up a tourism property is constant and it seems like a few things failed at the same time in your room. There is no excuse for this of course,...
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We relocated to PEI and needed somewhere to stay last minute. We were suppose to stay at the Mulberry, but upon arrival the room was absolutely disgusting and there's no way we were going to be able to stay there for the month. We were lucky enough to find this Inn at the last minute and Claire and the owner...
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Fantastic! We are so pleased that we were able to make your relocation a pleasant one. It's great to be on the front lines to this wonderful and welcoming province. We have to thank you too as renting to people monthly helps us to get through our slower winter season, and we are always pleased when we get to know...
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I found this hotel to be everything I wanted and needed. It was very clean with a comfortable bed. I had a television and kitchenette and everything I needed to take care of myself. The staff was very accomodating and friendly. It was also priced right and I didn't have to sacrifice anything for that. I would consider staying here...
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Thank you for taking the time to write a review of our property. I love that you mention our country setting as this is a huge point of pride for us. I am very glad that you enjoyed your stay and hope you'll be back again soon.
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To the people from Omaha...I really don't know what you 're talking about..We stayed here and we found it very accomadating.The staff was more than helpful and the room were excellent. I would recommend anybody to stay at this Hotel and we are looking forward to coming back. THANK YOU VERY MUCH FOR YOUR HOSPITALITY
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Thank you for taking the time to write your review, and for coming to our defense. It is great to have several guests mention that we got an unfair review. As a small business, these comments are very important to us and while it is very difficult to hear negativity, we take that much more pride in the good ones....
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We were on the island to do some fall cycling. One of the reasons we chose the Country Pines was that the email address on the website was for the owner directly. We really liked that. They were most accomodating for us since we were traveling with bikes. The Inn was easy to find and the staff were very friendly...
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This is truly a great review. Thank you so much for taking the time to detail your stay with us. It is great to see some of our many satisfied guests standing up for the quality of the property. We pride ourselves on our customer service and on our flexibility. We are always happy to store bikes, or provide food...
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5 minutes from summerside, Rustic country Inn. We felt very safe and enjoyed our stay very much. The rooms were very clean and the staff was very helpful and accommodating. Would definitely recommend staying here.
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Thank you so much for your very concise review of our property. You have made a short list of some of the things which we most pride ourselves on, particularly customer service. Come back anytime.
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Filthy common dining areas, shoddy carpentry, dangerous and rickety stairways, cracked and broken sidewalks, weather stripping around the air conditioner pulled away, allowing cold air and insects to enter the room, mildewed and moldy bathroom tile caulking, woefully poor and inedible breakfast, unfriendly management. They'll charge your credit card up front for the entire length of your stay and then...
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Well, I am nearly speechless. Obviously this is a very emotional review, and rather than confront these accusations in a he-said she-said manner, I will simply mention that this particular guest caused some damage and was very upset over the resulting charge. They contested this with their credit card company, and after we were found to be in the right,...
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