I was part of a hen party staying at the lodge and we had a fantastic time.The service was fab and the room was lovely with a beautiful view... I will definately stay here again!

I was part of a hen party staying at the lodge and we had a fantastic time.The service was fab and the room was lovely with a beautiful view... I will definately stay here again!
This is a hotel consisting of individual rooms around a central courtyard. It has obviously been recently done and the double room we booked was clean, comfortable and had all the usual extras. The locking mechanism for the door is a bit tricky but we got the hang of it. The main problem we had was with light pollution when...
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We stayed at Norton Lodge for one night on 7th Feb 2012 and really liked it. It's set in the middle of lovely farmland countryside not far from Lincoln. The room was large and warm and the breakfast was lovely. When I was ill the following morning and unable to attend the family christening we had come for, Norton Lodge...
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This Hotel is in a great position midway between Newark and Lincoln.We arrived an hour or so early , there wasn't anyone to book us in ,after 15 minutes a woman arrived to book us in,her manner left a lot to be desired.The room was very nice but 2 hundred yards from reception a walk in the open air .We...
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Just like too thank Vanessa and family for looking after me so well when i attended a 4 day course with my company Mercedes-Benz,they didn't let me down when i needed to use their fax machine for urgent business,food was first class and rooms were spotless and fresh,thanks guys for a fantastic stay!
All I can say is that I stayed at norton lodge for a wedding reception. Vanessa Hall who seems to run the place is rude and our so called plasma tv didn't work. The wedding couple were disappointed to say the least!
We are very sorry that this guest did not enjoy their stay. We all do our very best to ensure customer satisfaction.
I am sure that if they had approached a member of staff with any problems we could have resolved the situation.
It is very difficult to deal with issues after the event.
We had many guests come to...
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We booked our wedding reception between 8 to 9 months in advance at Norton Lodge after a viewing. We then called to arrange an appointment as advised 3 months before our wedding reception was due to take place to finalise numbers and final decisions. A few days later I was mortified and horrified to say the least to have received...
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We were very concerned about this review as we did all we could to rectify a difficult situation.
Of course we were very upset that the wedding day had been double booked. Mistakes do occur but this sort is very rare thank goodness!.
I notified the couple by e-mail as this was their preferred means of communication.
We offered to...
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I have just had my wedding at Norton Lodge and I couldn't have asked for a better day. On the morning of the wedding, we were able to have breakfast earlier than the usual breakfast time, and I have to say it was really tasty.
The whole day was just perfect...the food was great, the staff were really attentive and...
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Thank you for your kind review. We are glad you enjoyed your day with us.
We are very pleased and privilaged that you chose Norton Lodge for your wedding day.
We wish you all the very best for the future.
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I booked and had confirmed 4 rooms at this hotel only to be told by recorded delivery letter at the last moment that my booking had been cancelled. No apology.
I have travelled the world both on business and pleasure for more decades than I care to count and have never been treated in this manner. The booking had been...
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We had problems with our bookings which resulted in this customer's booking getting lost in the system. We had been fully booked on these dates for a year in advance. I spoke to the customer and his company on the phone three times. I apologised for the mistake..I also wrote to the customer explaining the unfortunate situation.
I found the...
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We got a late booking here due to city hotels being full Excellent facilities. Owners very friendly and obliging. Needed early breakfast and got a wonderull English before 7.00.am Very clean and modern rooms with free wi-fi etc. Will definately book here first next time
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