The gardens and pool areas are stunning,the pool is however very cold,we were there the first week in june,however I think it would need to be high summer before the pool heats up.It was however,lovely and clean.I have never seen as many sunbeds and parasols at any other hotel I have stayed at.The public rooms were nice as were the... More

Overall for a quiet get away an ideal location, friendly staff but spoilt by the food, shame really as most problems could be sorted by training staff to cook. The location is remote, there are a few struggling bars a small supermarket and several blocks of flats 'sa vende' symptomatic of Spain's financial troubles. The nearest ATM is 3 km... More

This was our first holiday with our daughter (approaching six years-old) at an overseas destination, and we couldn't have wanted anything better. This hotel exceeded expectations on almost every level. The staff were very attentive and friendly; even though my Spanish is pretty poor. The facilities were clean, and the room perfect for our needs. We especially noted the service... More

Just returned from a week's stay all inclusive . The hotel is situated close to the Portuguese border in an area we have not visited before . It is about 1 and half hours from Faro Airport . A very warm welcome from a young lady with a glass of Cava. Did not get off to a good start as... More

Once again, we thoroughly enjoyed our stay here last week. The staff are very helpful, and the accommodation is excellent, as is the food. Would like to mention Anna & Eric, who were in charge of the activities, which we joined in, and they made the holiday so much fun. Hope they continue at this hotel & wish them good... More

We've just come back from a week at this hotel and were very impressed. We always go all inclusive so we had a rough idea of what to expect. The layout of the hotel is very nice and the grounds are beautifully maintained. Inside is spotless. If you get up early enough in the morning you can see an army... More

The first problem is the hotel is advertised as a 4 star, but when dining is limited to a buffet, when they charge for in room safe, towel replacement and have possibly the worst entertainment ever, it shouldn't be a 4 star. On the plus side the hotel is gorgeous to look at. Food was awful, I am not a... More

We stayed here for 1 week May 2013. Although the hotel is large, it had a 'small feel' to it because of the layout and the fact that there is plenty of space for sunbathing. When we arrived, there were many older Spanish couples there, which added to the authentic Spanish experience. We stayed on an all inclusive basis and... More

We stayed here in august 2012 it was our first holiday abroad as a couple. At first we booked a different hotel and it got changed by first choice. We believe the isla canela was the better choice. All inclusive is a must. The food was different every night and an al fresco dining area made a nice change. We... More