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Hyatt Regency Cincinnati Hotel, Ohio

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All 62 Cincinnati hotels

Hyatt Regency Cincinnati

3.5 of 5
151 West Fifth Street, Cincinnati, OH 45202 (Central Business District)
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Hyatt Regency Cincinnati
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37%
Ranked #27 of 62 hotels in Cincinnati
3.0 of 5 stars 407 Reviews
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407 reviews from our community

Traveller rating
    46
    96
    130
    88
    47
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Families
60
 
Couples
94
 
Solo
34
 
Business
154
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Loogootee, Indiana
1 review
“avoid this hotel”
1 of 5 stars Reviewed 13 June 2013 NEW

They just ran a fire alarm test for 15 minutes. Construction sounds all day long. Fumes in lobby were overwhelming. Updated room only marginal. Do yourself a favor and select another hotel...any other hotel...

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HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review
14 June 2013

Thank you for taking the time to let us know about your stay. I sincerely apologize that your visit was affected by the fire alarm test, however the systems must be tested on a regular basis in order to ensure the safety of our guests. We are currently finalizing an extensive renovation of our hotel which will transform the hotel... More

Saint Clair Shores, Michigan
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Updated rooms are nice!”
4 of 5 stars Reviewed 1 June 2013

This property is undergoing a renovation and the renovated rooms are very nice. The room was quiet and the front desk was fast and efficient. The room service was prompt and well prepared. even though the furniture and fixtures aren't extravagant, everything is functional and clean. I had a high room with a river view and it was pleasant.

Was this review helpful? Yes 1
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review
14 June 2013

Thank you for taking the time to post your review. I am so glad you have enjoyed our consistent service and hotel amenities. We try to provide an exceptional level of service and I am glad we have succeeded with your stay. Our renovation is scheduled to be finished by July, so I hope you visit us again soon. Sincreley,... More

canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Nice downtown hotel”
3 of 5 stars Reviewed 28 May 2013

Stayed four days for meetings. Very good size and clean room. The hotel is under construction/renovation. The hotel can put a couple of apples or candies in the room instead of a sorry letter/notice under the door. Very friendly staff and nice service.

Was this review helpful? Yes 1
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review
4 June 2013

Thank you for your review! We’re happy to hear you enjoyed your stay. It’s great to know that the customer service provided by our associates enhanced your visit. Our renovation is scheduled to be finished by July, so we hope to welcome you back on your next visit to Cincinnati! Sincerely, Natasha Hristovska More

Fremont, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great View”
5 of 5 stars Reviewed 20 May 2013

My wife and I stayed here on Saturday May 18. When we booked online we requested a high up room with a river view if possible. The young lady at check in was very pleasant and professional and when my wife asked if we had a high up room she replied "Of course, we have you on our highest floor,... More

Was this review helpful? Yes 2
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review
22 May 2013

Thank you for your stellar 5-star review. It’s great to know that you enjoyed your experience, especially the great views our hotel offers. Please allow us the opportunity to serve you again the next time you find yourself in need of accommodations in the area. Sincerely, Natasha Hristovska More

Indianapolis, Indiana
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 13 cities Reviews in 13 cities
35 helpful votes 35 helpful votes
“Service”
5 of 5 stars Reviewed 8 May 2013

The hotel is a prime spot. Great service from the front desk staff and management. Marisa and John was the best. Jessica was a super star in service and helpfulness. This hotel has a great view of the city and walking distance (across the street to Macy's) and other retail locations. This is my first time in twenty years staying... More

Was this review helpful? Yes 3
See 2 more reviews by WorldTraveler19999 for Cincinnati
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review
17 May 2013

Fantastic! We are so happy to hear you enjoyed your stay so much! Thank you for taking the time to tell us about your experience. I am so glad you have enjoyed our consistent service and hotel amenities. We try to provide an exceptional level of service and I am glad we have succeeded with your stay. I will be... More

Beavercreek, Ohio
Top Contributor
112 reviews 112 reviews
33 hotel reviews
Reviews in 42 cities Reviews in 42 cities
50 helpful votes 50 helpful votes
“New renovations are just "OK"”
4 of 5 stars Reviewed 8 May 2013

This hotel is in the process of renovating. While I received a renovated room, it looks like not everything was renovated. Some of the furniture looked original. HD televisions do not have digital channel reception. The new color scheme seemed a bit bland, but at least I'm no longer finding cigarette burn holes in the duvet covers. So, while they... More

Was this review helpful? Yes
See 5 more reviews by fedacct for Cincinnati
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review
17 May 2013

Thank you for taking the time to post your review. I will definitely pass on your comments to the appropriate department heads. As you mentioned, the hotel is currently undergoing a complete renovation. While we are very appreciative for your patience during this process, I certainly hope you have a chance to experience the hotel upon completion of the makeover... More

Goldsboro, North Carolina
Top Contributor
112 reviews 112 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
44 helpful votes 44 helpful votes
“Renovations underway.”
3 of 5 stars Reviewed 7 May 2013

My biggest problem here is that EVERYTHING was slow. The front desk. The valet. The elevators. Even my toilet flushed slowly. They are doing renovations here, so there is that noise and mess to deal with. I love the area that it is in, but the hotel isn't up to par.

Was this review helpful? Yes
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review
17 May 2013

I apologize that your visit was affected by the construction noise from our renovation process, as well as the slow elevator service. Please note that the renovation includes modernization of the elevators, which are currently being updated and probably contributed to the delays you experienced. We are nearing the end of our renovation which will be completed this summer. We... More

augusta, ga
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Renovations aren't great!”
3 of 5 stars Reviewed 7 May 2013

Even though we stayed in a "newly" renovated room, it wasn't great. It looked as if the only thing they had done was paint the room (not even the bathroom), add new furniture and a new shower curtain. This doesn't seem to be the type of Hyatt luxury that is in many of their other hotels. The riverview was nice,... More

Was this review helpful? Yes
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review
17 May 2013

Thank you for taking the time to give us your feedback. I am sorry to hear that your room did not meet your expectations. As you mentioned, we are currently undergoing a complete makeover of the hotel which is scheduled to be be complete this summer. Hopefully, on your next visit to our city you have the opportunity to check... More

Plymouth, Indiana, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Construction”
2 of 5 stars Reviewed 6 May 2013

I wasn't impressed to say the least. I understand the construction but it was a war zone. The staff was friendly for the most part. I was attending a convention at the Duke Energy Center. The hotel is in a very good location for that. We did have a fight to some extent that woke us up at about 4:30... More

Was this review helpful? Yes
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review
8 May 2013

My sincere apologies for the inconvenience you experienced due to the renovation, as well as the noise disruption. I certainly hope you have an a chance to visit us again once the renovation is completed this summer and experience our new look. Our city has much to offer and our knowledgable Concierge would be more than happy to assist you... More

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Harold, Kentucky
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
29 helpful votes 29 helpful votes
“Under CONSTRUCTION! Danger, Will Robinson!”
2 of 5 stars Reviewed 6 May 2013

This hotel is being renovated. Trust me, you don't want to stay here during the renovation. The elevators are a NIGHTMARE. I waited 15 minutes for an elevator one morning. That is totally unacceptable. Not to mention all of the construction noise which will drive you crazy. What I don't understand is why this hotel does not have the business... More

Was this review helpful? Yes 2
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review
8 May 2013

Thank you for taking the time to let us know about your stay. I apologize that your visit was affected by the renovation process. As you mentioned, we are currently undergoing a renovation which will transform the hotel into a more modern and accommodating venue for our guests. The renovation does include the elevators, which are currently being updated, so... More

 
 
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Additional Information about Hyatt Regency Cincinnati

Also Known As:
Hyatt Regency Cincinnati Hotel Cincinnati
Hyatt Regency Cincinnati Hotel
Cincinnati Hyatt Regency
Hyatt Cincinnati
Cincinnati Hyatt
Hyatt Regency Cincinnati Ohio
Address: 151 West Fifth Street, Cincinnati, OH 45202
Region: United States > Ohio > Cincinnati > Central Business District
Amenities:
Business Centre Fitness Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 62 hotels in Cincinnati
Price range (per night): $162 - $266
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
22 story contemporary Hyatt with the best service in Cincinnati by our highly trained staff! Onsite there are 2 restaurants, Findlay’s breakfast restaurant and Champ’s Restaurant and Sports Bar there’s something for everyone or dine from the comfort of your room with our In Room Dining. Cardio room overlooking the indoor pool and strength training room on 5th floor. 24HR Business Center, WiFi access. Print boarding pass or check-in at our kiosks or via web. Valet or Self Park off 5th St. ... more   less 
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Hyatt Regency Cincinnati
151 West Fifth Street
Cincinnati, OH 45202
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The construction worker outside my 9th floor window at 10am Tavern Lobby Renovation in most rooms. March 2013.
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