although we booked througt Hotwire, I didn't expect to be treated like a second class guest.when we arrived, the desk clerk was acting as if he was overwhelmed with work, and told us to wait while he refunded someone's money on the phone.Since we had been driving a while we just patiently waited.He then informed us that we would not... More

For a Crowne Plaza, it did not meet our expectations. This was rated a 3 star through Priceline, but I would NEVER stay here again. We arrived and the walk from the front check in desk was very far. Not a huge deal, but on the second day of our stay our key card didn't work and the walk back... More

The GM was no help, he thought giving free nights solved the issues! That not what I was looking for till I talk with the front desk manager Roman, he was great with the guests talking to them and very warm. Our team was going to leave until we talk to him. It funny how the GM reply to the... More

4-19-13, we attended a banquet at this property with over night stay. The room on the third floor was ok but not directly connected to the main property which didn't allow for easy access. In addition, the enamel around the tub drain was starting to peel, which one might expect at a budget motel, but not for the price being... More

This trip was a quick work trip. St. Louis to Cincinnati and back in 36 hours. We arrived at the hotel about 5 p.m. on a Friday, it took us over a half hour to get checked in. There were two clerks and when we finally left still about 20 people waiting to check in. Oh one quick note, their... More

our room was very nice and clean and quiet. we checked in super fast. the front desk was very helpful helping us locate an immediate care center to treat my mother-in-laws poison ivy problem(her face was extremely swollen). the tv had lots of channels.

We stayed this past weekend as this hotel was booked by my daughter's soccer team. Most of the team arrived on Friday, but we didn't come until Saturday. I was hearing horror stories at the field about everything from dirty rooms, gross conditions such as toenails on the floor, to the extreme of bedbugs so needless to say I was... More

I booked blind through Priceline and paid only $39 dollars. We were driving through and just need a safe,clean place to sleep. I wasn't expecting much. Checkin took forever and there was only one other party waiting. The room was filthy. The heating system made a shrill sound each time it came on before it smoked and never came on... More

We stayed at this hotel as part of a convention at the Sharonville Convention Center across the street. There are definitely some things about this hotel that could be improved upon such as the parking lot was completely littered w/pot holes & there were only 2 employees at the front desk checking in guests in which there were many people... More