This hotel is ultra commercial made for mass wedding parties and large conferences, no personal touches at all, rooms are very old and small. 12 elevators dinging constantly, a million people fighting for deckchairs and nothing but pre mix cocktails. If you like any sort of luxury this is not the hotel for you. There are a lot of older... More

We stayed at the Sheraton Waikiki in April 2013. The room was just lovely with a great ocean view. The pool and amenities were wonderful. The location was what I remember the most. We were surprised that we go out at night and everything was open. It was also central to the beaches and activities. I would recommend this hotel.

Staying at the Sheraton was a wonderful experience. The staff were friendly and very accommodating , .especailly the concierge who gave us great advise on popular attractions to see and the best shopping . Our room was spacious with balcony facing the beach ,and a very comfy king size bed. The extra benefits like free wifi and 60 minutes worth... More

Couldn't have been better! Fantastic location, staff were very friendly and helpfull! Pools were amazing, the rumfire bar has great views food and cocktails. Can't wait to come back! We had the best holiday ever!

Stayed here overnight for our Wedding Anniversary in June 2012. Got a Kama'aina Rate (Local Hawaiian Rate), which included restaurant, spa, and parking discounts for $189. STAFFF Was treated very well by the Front Desk staff and other hotel/vendor workers. From the pool attendants, restaurant and bar, parking attendants, and coffee and snack bar. ROOM: However, the room itself was... More

We spent a week at the hotel in May 2013 and certainly enjoyed the fabulous location. Five nights were in a kai suite, an expansive living room with desk, dining table, kitchenette area (but no utensils or glassware!?) and a large ocen facing balcony. Large bedroom with a balcony offering sweeping views along the waikiki crescent to Diamond Head. Good... More

What a breath of fresh air! Danielle helped check us in after 12 + hours of flying and a 45 minute ride from the airport to drive a few miles! We were exhausted, but greeted warmly with such enthusiasm that she recharged us for 7 more hours! Our room that she assigned to us was in one word simply "awesome"!... More

I wasn't sure what to expect with this Sheraton but I was pleasantly surprised with the price I paid for the location and an SPG property. First of all, the lobby is a bit confusing to start but once you actually find the reception area, it is what you come to expect from a Sheraton. The staff was extremely helpful... More

We are currently staying at the hotel, and feeling disappointed with the service and the mediocrity of the property. We booked a city view room online through Costco travel. We arrived at 3 pm for check in and found a long line at the reception desk. Only 3 people were working, but a couple of others were standing around and... More