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Moana Surfrider, A Westin Resort & Spa

4.0 of 5
2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Waikiki)
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Moana Surfrider, A Westin Resort & Spa
Ranked #33 of 82 hotels in Honolulu
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2,111 reviews from our community

Traveller rating
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    641
    250
    140
    113
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Families
484
 
Couples
960
 
Solo
71
 
Business
112
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 20 May 2013 NEW

The bar under the banyan tree in the back of the hotel is my favorite - go have a drink even if you don't stay here. Easy access to the beach - no crossing the street. I have stayed in a room that faces the street - it is a bit noisy, but with the window closed you can still... More

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Hollywood, Florida
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

We looked at the photos here on the advisor that other people posted and we almost did not book. But we did and HAPPY we did!!!! The food at the Beach Bar and Service Great ( but on Hawaiian time ) Relax and Enjoy!!! It's On the Ocean. Housekeeping staff the Best and Friendly. Every time we requested something from... More

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See 3 more reviews by Shifu1 for Honolulu
Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Pros: right in the center of Waikiki Great access to beach Beautiful Resort Hotel has Victorian style Decent restaurant You don't need a car Close proximity to shopping and nightlife High-chairs available for babies Cons Rather expensive (this probably kept my rating from 5 star) No microwave No dvd player If you want to see the famous Waikiki beach, and... More

Was this review helpful? Yes 1
Waco, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2013 NEW

Beautiful old hotel right on Waikiki Beach. Our room was in the original hotel, and we loved it. Nice ocean view, roomy, nice linens. We really liked the Beach Bar under the Banyan tree. Great drinks, snacks, music, people watching.

Was this review helpful? Yes 1
MODESTO
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

Was a perfect place to stay. From the check-in to check-out, our stay was the best ever. This hotel offers refreshing drinks in the lobby for guests. A nice touch. Hotel staff was helpful and courteous. Our oceanview room with lanai was beautiful. Beds were heavenly. Bathroom was spotless and very large. Spa was wonderful and relaxing but water was... More

Was this review helpful? Yes 3
Palm Springs, CA
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 17 May 2013 NEW

For a long time I've dreamed about staying at the legendary Moana Surfrider. As non-guests we've always stopped by and cocktailed under the famed Banyan tree, walked the inviting lobby and verandah and enjoyed people-watching from front porch rocking chairs. Two weeks ago we finally broke open the piggy bank and decided to cough up the over $450/nt rate for... More

Was this review helpful? Yes 2
See 2 more reviews by skitramp for Honolulu
Biggleswade, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

My husband and I stayed here over the Easter break for our honeymoon, this isn't usually the type of hotel we would usually go for, but we pushed the boat out. The hotel front and lobby are very well presented, with easy access to Waikiki beach through the beach bar. The hotel was clean and we had a great view... More

Was this review helpful? Yes 1
See 4 more reviews by splodge1987 for Honolulu
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review
20 May 2013

Aloha, Thank you for sharing with us and we are honored you chose to stay with us for such a special occasion. The romantic qualities of “The First Lady of Waikiki” make for a perfect honeymoon or anniversary. We are happy to hear you enjoyed your ocean view guest room offering expansive views of Waikiki Beach. The Moana’s own Moana... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 13 May 2013

We stayed at the Surfrider for a week and on Friday, they closed the pool for a "photoshoot" from noon until 3pm. The photoshoot never happened!!! Amazing lack of service as we asked the manager of the hotel to call us and they never returned our call. It was our last day of sun in Hawaii and left us with... More

Was this review helpful? Yes 1
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review
20 May 2013

Aloha, Thank you for taking the time to share your thoughts with us. We are sorry to hear of the concerns you’ve mentioned and we apologize for any inconveniences encountered while our guest. The elegant and romantic qualities of the Moana Surfrider, A Westin Resort & Spa attract many wedding parties who use our venue for picture taking and ceremonies.... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 13 May 2013 via mobile

On May 9th, 2013, my fiancé and I were registered guests at this hotel. We were sunbathing in front of the hotel and decided to jump in the ocean to cool off. We asked Hays, an employee, if we could leave our bag under a tree while we went a few feet away to the ocean. She did not tell... More

Was this review helpful? Yes 1
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review
20 May 2013

Aloha, Thank you for your posting. It is to our understanding that our Director of Security has personally contacted you to further discuss the incident that took place. The safety and welfare of our guests, visitors and associates is a top priority and the actions taken that day were in compliance with the laws enforced by the City and County... More

Inuvik, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 13 May 2013 via mobile

We stayed here on SPG points for 4 nights in early May. We arrived very early (630am) and were offered one of their staging rooms to shower and rest up at no charge which was a nice surprise. We unfortunately weren't able to check in until well after 3 because of a platinum member not checking out. The conceirge was... More

Was this review helpful? Yes 1
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review
20 May 2013

Aloha, Thank you for sharing with us and for being a loyal member of our Starwood Preferred Guest Program. We are sorry to hear you were not able to check into your room until after 3 however we are glad you were able to use our Hospitality Room in the meantime. We are pleased to hear you enjoyed your historic... More

 
 
 
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Hotel Summarization (Beta)

What travellers say

  • Very nice(47)
  • Historic wing(39)
  • Tower rooms(31)
  • Tower wing(12)
  • Front porch(9)
  • City view room(8)
  • Second floor(7)
  • Would highly recommend(7)
  • North shore(6)
  • Next time(6)

Additional Information about Moana Surfrider, A Westin Resort & Spa

Address: 2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Children Activities Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Honolulu
#13 Luxury Hotels in Honolulu
#15 On the Beach Hotels in Honolulu
#20 Business Hotels in Honolulu
#27 Family Hotels in Honolulu
Price range (per night): $270 - $483
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Welcome to the Moana Surfrider, a Westin Resort & Spa, in Waikiki Beach on Oahu, HI. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. ... more   less 
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Also Known As:
Moana Surfrider, a Westin Hotel Honolulu
Moana Surfrider, a Westin Hotel
Moana Surfrider, a Westin Resort And Spa
Westin Moana Surfrider
Moana Surfrider Westin Resort
Moana Surfrider
Westin Honolulu
Honolulu Westin
Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu

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Moana Surfrider, A Westin Resort & Spa
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