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All 64 Flagstaff hotels

Hampton Inn Flagstaff East

2.5 of 5
3501 E. Lockett Rd, Flagstaff, AZ 86004
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Hampton Inn Flagstaff East
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69%
Ranked #10 of 64 hotels in Flagstaff
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156 reviews from our community

    Trip type
Traveller rating
    55
    49
    27
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Date Rating
Laguna Beach, United States
1 review
2 of 5 stars Reviewed 15 June 2013 NEW

We were very disappointed with this property. The contition of the room, and pool were not good. We visited the Hampton West and would recommend staying at that hotel. Had we been aware of the 100% satisfaction guarantee we would have taken advantage of it at this property.

Review collected in partnership with Hampton

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Jesse B, General Manager at Hampton Inn Flagstaff East, responded to this review
18 June 2013

Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback, we are sorry for the condition of your guest suite. We hope we can have another chance to show you what our warm Hamptonality is all about here at our hotel, if your travels bring you back to the area. More

Detroit, Michigan
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

We are Hampton Inn fans, and this hotel did not disappoint. Keep in mind that this is in the historic Route 66 area of Flagstaff and there are many traditional motels that you might want to stay at instead. Do some research before you decide. We choose to stay in the comfort of what we knew, and enjoyed driving around... More

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See 2 more reviews by Spirit7759 for Flagstaff
Jesse B, General Manager at Hampton Inn Flagstaff East, responded to this review
13 June 2013

Thank you for a fantastic review. We are very happy to hear that we do not disappoint. Here at Hampton, we maintain the highest quality assurance standards to ensure an exception guest experience. We love to hear from Hampton Inn fans! Thank you again for your feedback. More

Colorado, United States
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 June 2013

Another wonderful stay at a great Hampton. As always, serene public area, great rooms. BUT, it is so hard to find even our Garmin got lost and took us 3 miles south, then backtracked down a frontage road. If you're headed west, get off the exit before the road splits south to I-17. That ain't the street, but you can... More

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Jesse B, General Manager at Hampton Inn Flagstaff East, responded to this review
13 June 2013

Thank you for a great Hampton Review! Although I must inform you that it appears you stayed at the Hampton Inn & Suites on the west side of town, You wrote this review for the Hampton Inn on the east side. Our address is 3501 E. Lockett Rd. If you could spare an additional moment I would recommend writing a... More

Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 4 June 2013

As a Hilton Honors member, I always try to stay at Hampton Inns or Hilton Garden Inns. This particular hotel is in fairly good shape, the rooms were clean but the hallway carpets need to be vacuumed once in awhile. There were also very few, and not accessible, outlets for all of our electronic equipment. Parking is a challenge with... More

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Jesse B, General Manager at Hampton Inn Flagstaff East, responded to this review
5 June 2013

Thank you for taking the time to write this review. We always appreciate feedback from our guests. I apologize about the lack of outlets. This is a task that we are currently undertaking now. All rooms are in the process of receiving additional outlets above the night stands and desk. This will allow for easy access to charge all of... More

Flagstaff
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 June 2013

This hotel was awesome if you are looking for a great place to stay that is easy access to all the surroundings of flagstaff stay at the Hampton Inn East #11. The staff was excellent very polite and attentive. The full breakfast was great always stocked and hot and very yummy. Rooms are very spacious and comfortable. Even though they... More

Was this review helpful? Yes 1
Jesse B, General Manager at Hampton Inn Flagstaff East, responded to this review
4 June 2013

Thank you for a great review. I know the team with be very happy to hear your feedback. Here at the Hampton Inn Flagstaff we strive to deliver a perfect guest experience. We cannot thank you enough for all of your kind words. From all of us at the Hampton Inn Flagstaff, THANK YOU! More

Youngstown, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 June 2013

This hotel was clean and the staff was friendly. However, it was very noisy. We could hear every toilet flush and the pipes made a very loud noise when the water was turned on. There are few outlets in the room. We had two camera's, two phones and two computers to charge and there was only a couple of outlets... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jesse B, General Manager at Hampton Inn Flagstaff East, responded to this review
3 June 2013

Thank you for taking the time to write this review. Guest feedback allows us to continually improve as a team. I am glad to hear that you thought the staff was friendly and the hotel was clean. I do want to apologize for the noise and outlets. I am pleased to inform you that we are currently installing new outlets... More

Arlington, Virginia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 May 2013

I reviewed this hotel on Tripadvisor before I booked, and was pleasantly surprised by the manager's prompt responses. I stayed a week here to be close to my Arizona family and was delighted by the comfort and quality. Loved the fresh duvet on bed. I swam in the pool each morning, enjoyed being able to do laps. Yoshira welcomed me... More

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See 3 more reviews by ArtTrekker for Flagstaff
Jesse B, General Manager at Hampton Inn Flagstaff East, responded to this review
29 May 2013

Wow! What a great review. Thank you so much for your feedback. Our team members are always excited when they get mentioned by name and Yoshira and Claudia are no different. From all of us at the Hampton Inn Flagstaff, Thank you! More

Albuquerque
1 review
4 of 5 stars Reviewed 23 May 2013

The check-in/check-out process was simple. The staff was friendly. The room was neat and clean and had a "new" smell to it. We got a group rate due to us being in town with our daughter's soccer team. I felt the rate was a little high initially but am, overall, pleased with our stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jesse B, General Manager at Hampton Inn Flagstaff East, responded to this review
29 May 2013

We are glad to hear you had a "Good Experience". Here at the Hampton Inn Flagstaff we are all about creating a memorable stay. We are always happy to host incoming sports teams and are thrilled that you were pleased with your stay. Thank you for your review! More

1 review
5 of 5 stars Reviewed 21 May 2013 via mobile

Our housekeeper Eva was excellent. We wrote the stuff we needed for the next night and everything was there. Knowing what we needed saves us time, but it specially helps us if everything is at our reach.

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Jesse B, General Manager at Hampton Inn Flagstaff East, responded to this review
21 May 2013

Thank you for feedback! I know Eva will be very happy to read your review. Reviews like yours, really help us recognize our star players and grow as a team. We always appreciate the kind words of our guest. Thank you again! More

Santa Fe, NM
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 20 May 2013

We stay in Hampton Inns a lot - driving highway 40. They are always decent and reliable, but! This last trip, we accidentally made a reservation at the hotel above - We couldn't find it readily because it was not one we had stayed in before. What a surprise and a pleasure. This particular Inn was in the trees, and... More

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Jesse B, General Manager at Hampton Inn Flagstaff East, responded to this review
21 May 2013

"A franchise hotel with charm and personality". Thank you so much for such a kind description. I couldn't be happier to be described in such a way. Here at the Hampton Inn East Flagstaff, that is exactly what we strive to be. Your feedback is greatly appreciated. We would love to have you back again. Thank you! More

 
 
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Additional Information about Hampton Inn Flagstaff East

Also Known As:
Hampton Inn Flagstaff East Hotel
Hampton Inn Flagstaff East Hotel Flagstaff
Hampton Inn Flagstaff
Flagstaff Hampton Inn
Address: 3501 E. Lockett Rd, Flagstaff, AZ 86004
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Flagstaff
#12 Family Hotels in Flagstaff
Price range (per night): $136 - $186
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Enjoy a warm welcome and friendly service at our convenient Hampton Inn Flagstaff hotel. Unwind in a comfy guest room and watch TV, catch up with work using the handy lap desk, or stay connected with free high-speed WiFi internet access. Surf the web in our free business center offering free printing services, or work out in our fitness center. Start your day right with Hampton’s free hot breakfast and make sure you try our famous waffles. If you’re in a rush, grab a healthy Hampton On the Run® Breakfast Bag on your way out the door, Monday through Friday. Unwind after an eventful day with a relaxing swim in our beautiful indoor pool and whirlpool. ... more   less 
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