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Residence Inn by Marriott Scranton

3.0 of 5
947 Viewmont Drive, Scranton, PA 18519
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Residence Inn by Marriott Scranton
Ranked #3 of 10 hotels in Scranton
4.0 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    14
    11
    6
    5
    0
Date Rating
Toronto
Senior Contributor
23 reviews 23 reviews
Reviews in 20 cities Reviews in 20 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 22 May 2012
1
person found this review helpful

During a recent road trip, we decided to stay at the Marriott Residence Inn to give ourselves a much needed break. I had booked the one bedroom suite but upon arrival, was pleasantly surprised to see that we had been upgraded to a 2 bedroom suite. Seeing my name on the notice board that welcomed rewards members was a really... More

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Delaware
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 30 April 2012

Blah- it's the only word that I can use to describe our stay here. The hotel overall all is nice. The rooms really need some updating. It was like stepping back to 1985. The room was excatly what we signed up for. However, it seemed old and had a funny smell. The Heater / AC was beyond loud each time... More

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Montreal, Canada
Top Contributor
56 reviews 56 reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 26 April 2012

Wow is this property tired! While a renovation is needed, probably this hotel should be replaced in total. Here is our experience: checked in around 4pm and the desk person had a dreadful time muttering about not being sure that our room was ready. When he gave us the key finally (15 minutes perhaps), he said that the carpet might... More

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Scranton, Pennsylvania
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 10 March 2012 via mobile

The bed was one of the most comfortable my husband and I have ever slept in....it was like sleeping on a cloud. My husband enjoyed the indoor pool, which was not crowded (in fact he was the only one in there), the breakfast was normal, nothing exciting. We would stay again for that bed in a heartbeat!

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See 2 more reviews by jwelman for Scranton
Amanda Evans, General Manager at Residence Inn by Marriott Scranton, responded to this review
26 March 2012

Thank you for your kind feedback, we are very happy you enjoyed your stay with us and had a restful nights sleep. We look forward to welcoming you back in the future. More

Dover, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

We were looking for somewhere in the area that could comfortably sleep 5 for a "girls weekend" to celebrate my mom's 70th birthday. A 2 bedroom suite and reasonable price made this hotel our choice; a late check-out time, free breakfast and indoor pool were just icing on the cake. The staff was very friendly and helpful, everything we needed... More

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Amanda Evans, General Manager at Residence Inn by Marriott Scranton, responded to this review
13 February 2012

Hi, Thank you for your feedback regarding your recent stay at our Residence Inn. We are very happy you were able to enjoy a girls weekend away! We hope to welcome you back in the future. Amanda E General Manager More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 6 January 2012

Marriott put two hotels where there should be one. Icy and small parking lot. No portico to pull up and check in, no automatic doors, cheesy luggage carts. Great friendly staff.

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See 2 more reviews by workaholicmom for Scranton
Amanda Evans, General Manager at Residence Inn by Marriott Scranton, responded to this review
20 January 2012

Thank you for your feedback, and kind words regarding our team. We pride ourselves on delivering great service. We hope to welcome you back! A Evans More

Throop, PA
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 11 December 2011

Looked for a nearby place to spend 1 evening with an indoor pool for the 2 grandchildren and chose this property. All in all in was a great choice and receiving the retired military rate was a plus. The whole staff and weekend General Mgr were extremely helpfull and polite. Facilities were clean and comp breakfast was great, sausage, scrambled... More

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Amanda Evans, General Manager at Residence Inn by Marriott Scranton, responded to this review
13 December 2011

Thank you for the kind feedback regarding your stay at the Scranton Residence Inn by Marriott. I'm truly happy you enjoyed your stay. We hope to welcome you back in the future. Yours in hospitality, Amanda E General Manager More

Rochester,NY
Top Contributor
63 reviews 63 reviews
Reviews in 30 cities Reviews in 30 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 8 November 2011

This hotel seems a little dated in decor, but it is clean and we were very comfortable. Breakfast was okay, nothing special. I was not impressed with the hot breakfast food. Scrambled eggs, home "fries", canadian turkey bacon and sausage hash. They have a waffle maker but I don't like waffles. That is typical of these kinds of complimentary breakfasts.... More

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ARE1103, Manager at Residence Inn by Marriott Scranton, responded to this review
15 November 2011

Thank you for the kind feedback, we hope to welcome you back in the future. More

allentown
1 review
5 of 5 stars Reviewed 6 November 2011

Rooms were clean and comfortable and the entire staff was super friendly, happy and very helpful. Would definitely recommend staying here again and again.

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ARE1103, General Manager at Residence Inn by Marriott Scranton, responded to this review
15 November 2011

Thank you for your kind feedback, we hope to welcome you back in the future. More

Breckenridge, CO
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 15 September 2011

This is one of the friendliest hotels I have stayed in. The staff has gone above our typical hotel experience to make the stay nice. We arrive late with sleepy kids. Samantha checked us in and walked us too our room with additional linen to help out. She even offered to make the pull out for the kids before leaving!... More

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Additional Information about Residence Inn by Marriott Scranton

  • Residence Inn Dickson City
  • Dickson City Residence Inn
  • Scranton Residence Inn
Address: 947 Viewmont Drive, Scranton, PA 18519
Price range (per night):* 174 AUD - 233 AUD

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Residence Inn by Marriott Scranton
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