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All 342 San Antonio hotels »

Hilton Palacio del Rio

4.0 of 5
200 South Alamo Street, San Antonio, TX 78205
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Hilton Palacio del Rio
Ranked #69 of 342 hotels in San Antonio
4.0 of 5 stars 375 Reviews
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375 reviews from our community

What travellers say about this hotel
  • River walk(23)
  • Convention center(15)
  • Valet parking(13)
  • Very nice(13)
  • Great location(11)
  • Friendly and helpful(9)
  • Free breakfast(6)
  • Older hotel(5)
  • Market Square(4)
  • Would definitely stay(4)
Traveller rating
    111
    153
    59
    29
    23
Only show reviews for Family (49) | Couples (105) | Business (138)
Date Rating
Fort Worth, Texas
Senior Contributor
27 reviews 27 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

We have stayed at The Palacio del Rio several times in the past because it has one of the best locations on the river walk. It was beginning to be a little run down but a recent major renovation of all rooms have made it comparable to the Westin or Valencia's rooms. The public areas ... Pool, lobby & bar... More

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See 4 more reviews by DallasBchbum for San Antonio
Port Lavaca, Texas
Contributor
14 reviews 14 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

This hotel is quite old-but nicely renovated. Except for the wait time to valet park the car, which put us on the street in traffic, it was a very nice stay. If you get a river view room make sure you are on a high floor. It can get loud. Especially at night around 2 a.m.

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See 8 more reviews by Liz T for San Antonio
cleveland ohio, USA
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 27 May 2012 NEW
1
person found this review helpful

Hilton is right in the center of Riverwalk activity. The staff everywhere was friendly and helpful. I enjoyed being greeted in the morning by the staff at the restaurant. We enjoyed the full breakfast buffet, and skipped lunch so we could enjoy activities during the day. I needed to shp a gift, and the bell staff quickly assisted. The elevator... More

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See 5 more reviews by adkmts46er for San Antonio
Arlington, Virginia
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 May 2012
4
people found this review helpful

A Hilton is a Hilton... but after 5 nights staying at this hotel on business they made me want to come back for fun! From the moment I checked in they were above and beyond accommodating and with zero attitude (even when I totally deserved some eye rolls, I didnt see ANY) Edgar at the front desk... Wow! What a... More

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bangkok
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

Undoubtedly a very good location. The hotel is somewhat dated but kept in a good state. Staff is friendly but business minded. The free breakfast for the gold card having checked in with two was for only one, hence it was not used. On word of warning. The self parking is a separate identity some 5 minutes walking away from... More

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Fort Worth, TX
Top Contributor
132 reviews 132 reviews
Reviews in 44 cities Reviews in 44 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 16 May 2012
2
people found this review helpful

This hotel was built in the late sixties in a primo location on the Riverwalk for the Hemisfair. Had the pleasure of staying here in the seventies for a senior class trip and truly was impressed. Next stay in the early eighties was less than memorable, as the hotel was showing signs of wear and tear. This new renovation has... More

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See 13 more reviews by jaimietoys for San Antonio
Houston, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

The hotel itself is nice enough, though a bit dated. I have stayed here in the past with no problems, but unfortunately this time we had an extremely noisy room. Each time the A/C cycled, it sounded like the unit was going to come through the wall making it very difficult to sleep. The hotel is in a good location... More

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See 2 more reviews by BobSky78 for San Antonio
BGSanAntonio, Director of Sales at Hilton Palacio del Rio, responded to this review
17 May 2012

Thank you for staying at the Hilton Palacio del Rio. We very much appreciate you taking the time to write a review. Upon further investigation, the new A/C unit associated with your room had a faulty chill water valve. The part has arrived and is being replaced “as we speak”! We look forward to the opportunity of being your host... More

El Paso, Texas
2 reviews
4 of 5 stars Reviewed 15 May 2012

The Hilton Palacio looks very dated and ugly from the outside. Inside is very nice... not as nice as the Hyatt Riverwalk with the river running through it, or the Valencia with its ultra-hip modern decor. But very nice. The elevators are the coolest- they have keypads where you input your floor and it directs you to your elevator. We... More

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Houston, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

The team at the Hilton Palacio Del Rio is amazing! They greet you with a smile as you arrive, the hotel decor is beautiful, the rooms are spacious and the beds are comfy! We had our wedding here on 5/5 and it was perfect thanks to the Director of Catering, Nikki J, and her exeprienced team. They made my dream... More

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Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

This was absolutely the most beautiful hotel that I have ever stayed at in San Antonio! From check-in to check-out my boyfriend were treated with respect and kindness! The decor is impeccable and the bed was one of the most comfortableI have ever slept in! We will defintely be staying there again!

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Additional Information about Hilton Palacio del Rio

  • Hilton Hotel San Antonio
  • Hilton San Antonio
  • Palacio Del Rio Hilton
  • San Antonio Hilton
Address: 200 South Alamo Street, San Antonio, TX 78205
Price range (per night):* 150 AUD - 364 AUD

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