The single mother who recently wrote a horrible review about the Quality Inn & Suites near Fort Sam-Houston must've had a bad day. I recently stayed at this hotel for an extended period (45 days), and the staff exemplified courtesy, professionalism, and southern hospitality. I did not experience any problems with guests disturbances or viewed unfriendly actions/attitudes from the hotel... More

I am a wife and mom of a four yr old daughter who travel a ton. I booked the room thru an unpublished website for a three star rating hotel that was among holiday inns, drury inn, and the like. Never knew that three star rating meant outdoor motel with broken roofs and creatures in the room because pets are... More

I would say you get what you paid for, but my brother-in-law paid the same price staying at a different Quality Inn and his hotel was WAY better than ours. Walking into the lobby it smelled weird (old building). We walked in the room and you can tell the hotel is old. Our phone was not working. I had picked... More

Front desk staff was pleasant and check-in was fast and simple. I used reward points and had no issues checking in. This is a nice hotel for the money but it is more like a Motel than a Hotel. The location is very convenient to travel around the Fort Sam Houston and San Antonio area. They offered a free continental... More

The hotel was very basic but clean. The bed was comfortable. The general condition of the grounds was basic but the room was kept up. I was very impressed with the variety and quality of the hot breakfast for the price. Good for a stop over, but nothing fancy.

booked a room a week early, called night before trip to double check everything. They did not have my reservation & said i could not use my military voucher over the weekend. Although the SAME person had told me a week earlier that I could. I rescheduled my trip for the following week. Had trouble finding the hotel b/c the... More

We stayed at this Hotel with a large group event. We were in a King Suite and found the room to be comfortable and quite spacious. The hotel WiFi was non usable in this area of the hotel which was disappointing. I found the housekeeping staff to be firendly and helpful as well as the front desk staff. There was... More

The rooms was nice, clean and cheap. If there was breakfast provided the Hotel would be a cool 5... this room and area was nice and quiet.

I had booked 3 rooms for 3 of my family members and we were surprised as the AC didnot work and have to change room. I forgot the Iphone charger and spoke to Linda the Room Service manager and Hotel Manager Roshan and they said it was mailed in october but till now I didnot get them. I need to... More