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Holiday Inn San Antonio Downtown

3.0 of 5
318 West Cesar Chavez, San Antonio, TX 78204
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Holiday Inn San Antonio Downtown
Ranked #109 of 342 hotels in San Antonio
4.0 of 5 stars 162 Reviews
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162 reviews from our community

What travellers say about this hotel
  • Market Square(13)
  • FREE parking(10)
  • Very nice(6)
  • Pool area(4)
  • Business center(3)
  • River walk(3)
  • Breakfast buffet(3)
  • Trolley Stop(3)
Traveller rating
    46
    52
    34
    18
    12
Only show reviews for Family (43) | Couples (50) | Business (33)
Date Rating
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 May 2012
1
person found this review helpful

I stayed here in April 2012 with a couple of friends. It's ideal if you're driving and on a budget as it's just off the highway, with free parking and only a couple of minutes walk to Market Square or a five/ten minute walk to the riverside. There's a nice pool and a hot tub too. I'm sure there are... More

Was this review helpful? Yes
Ben Baker, Manager at Holiday Inn San Antonio Downtown, responded to this review
21 May 2012

I am glad you enjoyed yourself. Thank you for sharing your comments with us. Safe Travels! Ben, General Manager More

Regina, SK
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

I booked this hotel on Hotwire.com and took a chance on it because of the rate and the location. My husband and I stayed here for 3 nights in April 2012. All I can say is YUCK. Normally, I like to stay in 4-star locations, but I am not overly picky. First of all, the hotel was fully booked. We... More

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Ben Baker, Manager at Holiday Inn San Antonio Downtown, responded to this review
10 May 2012

For starters, let me say I welcome all comments ones where we did great and ones where we could improve. So thank you for sharing! It sounds like you stayed with us during San Antonio’s Fiesta. I’m guessing that because of your comment ” a lot of drunk people making noise in the halls in the middle of the night”... More

Staten Island, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2012

Very clean and awesome location. Right on the river walk and close to all the shops and restaurants.

Was this review helpful? Yes
See 6 more reviews by Linette1982 for San Antonio
Ben Baker, Manager at Holiday Inn San Antonio Downtown, responded to this review
10 May 2012

Thank you for your comments Safe Travels! Ben, General Manager More

Nottingham, United Kingdom
Top Contributor
97 reviews 97 reviews
Reviews in 58 cities Reviews in 58 cities
263 helpful votes 263 helpful votes
2 of 5 stars Reviewed 7 May 2012

The Sheriff's Lady and I stayed here for one night. We had a bit of an epic finding the place because the directions off the freeway are not very clear and the San Antonio freeways are pretty scary - too easy to get in the wrong lane and miss the exit. I have not yet replaced the Lady with a... More

Was this review helpful? Yes
Ben Baker, Manager at Holiday Inn San Antonio Downtown, responded to this review
10 May 2012

Thank you for the comments. Please accept my apology for your restaurant experience. I will pass on your comments to them. I'm am glad to see that you enjoyed the rest of the Hotel. Safe Travels! Ben General Manager More

Toronto
1 review
4 of 5 stars Reviewed 3 May 2012

My husband, toddler son and I stayed at this location for five nights at the beginning of April and overall we were very pleased. Originally we were debating between staying at this location or the Holiday Inn located in the Riverwalk area, but ultimately chose this one because it offered free parking which was a huge savings since we were... More

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Ben Baker, Manager at Holiday Inn San Antonio Downtown, responded to this review
7 May 2012

Thank you for the comments and I am glad you guys had an enjoyable time. I will pass on your comments as well to our housekeeping and maintenance departments. I am glad you were able to save some money on our free parking and got to spend it somewhere your family could have fun. Hopefully you will come back and... More

Victoria
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 April 2012

I stayed for Fiesta weekend had a good time,it all started with the friendly staff at front desk Mrs.Tanya and Mrs.Laura really made it easy to check in on Friday, had a full house. Also to mention the power went out and the day staff did a really good job in handling peoples needs and made them and my family... More

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Ben Baker, Manager at Holiday Inn San Antonio Downtown, responded to this review
25 April 2012

Thank you for choosing us and sharing your great comments. Safe Travels Ben, General Manager More

dallas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

I stayed with my family to celebrate Fiesta Week. Everything was great until the hotel lost power. We stayed in the lobby waiting for the power to turn back on, some empolyees looked lost but one, a pregnant front desk agent.She looked mad and very upset. Talk about Hormones!!!! The way she was, being rude, rolling her eyes and complete... More

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Ben Baker, Manager at Holiday Inn San Antonio Downtown, responded to this review
25 April 2012

Thank you for sharing your comments. Ben, General Manager More

Houston, Texas
Senior Contributor
23 reviews 23 reviews
Reviews in 21 cities Reviews in 21 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 16 April 2012

All of the standard things you expect from a hotel are here. Friendly staff, clean, etc., etc. We stayed in room 117, which had a sliding glass door to the parking lot. It is probably just me, but it gave me the feeling of a Motel with access to the outside, instead of a hotel. If I was a female,... More

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Ben Baker, Manager at Holiday Inn San Antonio Downtown, responded to this review
25 April 2012

Thank you for the comments. Our first floor rooms are some of my most requested rooms because of the easy access to your vehicle, however we usually can accommodate requests for upper floors that you might feel more secure. Many times it just comes down to personal preference. Hope that helps. Safe Travels! Ben General Manager More

Beaumont, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 April 2012
1
person found this review helpful

I stay there with my family and had great days here, let the car there, parking is free and enjoy the city. Pool-Area is included to relax and is nice. We enjoy also the breakfast in the morning. The Hotel is only few minutes from the Riverwalk and Alamo with the bus or taxi is easy and not eypensive to... More

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Ben Baker, Manager at Holiday Inn San Antonio Downtown, responded to this review
5 April 2012

Thank you for selecting the Holiday Inn San Antonio Market Square we do appreciate your business. I am happy that we were able to get your lost camera back to you. We get many items that are accidentally left behind and we always enjoy reuniting owner and item. Safe Travels! Ben, General Manager More

Nahant, Massachusetts
Senior Contributor
38 reviews 38 reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 April 2012
1
person found this review helpful

This hotel is well maintained and well run. Rooms are quite nice for the price and the pool area is lovely. It is near the Market Square attractions. Overall, a good value.

Was this review helpful? Yes
See 2 more reviews by jackd_10 for San Antonio
Ben Baker, Manager at Holiday Inn San Antonio Downtown, responded to this review
5 April 2012

Thank you for the kind words. Glad you enjoyed your stay! Safe Travels Ben, General Manager More

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Additional Information about Holiday Inn San Antonio Downtown

  • Holiday Inn San Antonio
  • San Antonio Holiday Inn
Address: 318 West Cesar Chavez, San Antonio, TX 78204
Price range (per night):* 97 AUD - 135 AUD

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Holiday Inn San Antonio Downtown
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