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BEST WESTERN PLUS Sunset Suites - Riverwalk

2.5 of 5
1103 East Commerce Street, San Antonio, TX 78205
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BEST WESTERN PLUS Sunset Suites - Riverwalk
Ranked #9 of 342 hotels in San Antonio
4.5 of 5 stars 240 Reviews
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240 reviews from our community

What travellers say about this hotel
  • Very clean(9)
  • Parking lot(7)
  • Hot breakfast(5)
  • FREE parking(4)
  • Great Place(4)
  • Friendly and helpful(4)
  • Convention center(4)
  • Small charge(3)
Traveller rating
    147
    59
    13
    10
    11
Only show reviews for Family (51) | Couples (110) | Business (27)
Date Rating
La Verne, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 May 2012 NEW

The hotel was great. The staff was very helpful. The room was very nice and comfortable. The breakfast was one of the best. The location was fantastic.

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Leduc
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

We stayed for a week..It's a great place, rooms are large, beds are comfy, the staff is very helpful. The breakfast were good, lots of food(the cook's a great old guy) and free parking helps(there is a overflow lot also that we had to use a couple of times and had no problems). The hotel is only 3 blocks from... More

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Kiya Safai, General Manager at BEST WESTERN PLUS Sunset Suites - Riverwalk, responded to this review
28 May 2012

Thank you for your review. The area is absolutely safe, as you mentioned. St Paul Square district has done a fabulous job of keeping our area as one of the prettiest and safest districts of all of San Antonio. We hope to see you back soon, and I will let "Pops" (the chef) know you mentioned him in person :). More

Independence, Missouri
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

I stayed here for six. nights. At first, I hated the room, it's dark, too dark to read at night by the light. There's no overhead light, which is crazy dark. In fact, I took a picture, without a flash of the room, as i saw it, and it looks creepy. So, when I had to fill out my business... More

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See 2 more reviews by Rhonlynn for San Antonio
Kiya Safai, General Manager at BEST WESTERN PLUS Sunset Suites - Riverwalk, responded to this review
28 May 2012

Thank you for the detailed review...my understanding is that you DID enjoy your visit to San Antonio. Sorry to hear about the issues with the incidental fees, most of our guests check in with credit cards and we simply run an authorization on their card for room charges OR incidentals...there is no issues with refund involved since it's just an... More

Aberdeen, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

We stayed here for 4 nights in April and found it a nice, cool haven from the heat (95 degrees) and bustle of San Antonio's Fiesta Week. We found the 'dark' decor and the space of the suite very relaxing and, as a light sleeper, surprisingly I found the road noise was not at all intrusive but quite soothing (!)... More

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See 2 more reviews by jayral for San Antonio
Kiya Safai, General Manager at BEST WESTERN PLUS Sunset Suites - Riverwalk, responded to this review
13 May 2012

We're glad you had a fantastic Fiesta and a restful sleep back at the hotel. With only two blocks to the River Walk and free parking, you can't get a better deal, right? We're glad you enjoyed out freshly prepared Breakfast Buffet (and you are correct, it is NOT packaged...really fresh). We hope to see you again and please don;t... More

Ruidoso, New Mexico
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 8 May 2012
2
people found this review helpful

What a fantastic place to stay! The Riverwalk was such an awesome place with all the great building and stores. You can walk anywhere from the hotel. The room was clean, comfortable and very nice. Free parking, internet and breakfast. The breakfast was good and hot and a variety of different items to pick from. The coffee always fresh and... More

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See 2 more reviews by TJO47185 for San Antonio
Kiya Safai, General Manager at BEST WESTERN PLUS Sunset Suites - Riverwalk, responded to this review
11 May 2012

So glad you enjoyed your visit to San Antonio. We love it here and the River Walk is beautiful. You should come back for Christmas Holidays, the lighting downtown and the River Walk are spectacular. I'm happy you enjoyed our property and hospitality :). More

Birmingham, AL
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 May 2012
1
person found this review helpful

This hotel is within walking distance of the Riverwalk and the Alamo. The main hotel building is an old restored building that is unique and has a nice feel. The main building for the rooms is newer. The rooms were clean and comfortable with unique (for a hotel) oak furniture. The breakfast was typical for a midgrade hotel. There is... More

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Kiya Safai, General Manager at BEST WESTERN PLUS Sunset Suites - Riverwalk, responded to this review
5 May 2012

Thank you for noticing the Solid Oak Mission-style Furniture...that is some heavy furnishings :). Our staff take meticulous care in sanding and varnishing them twice per year. Free Parking, complimentary full buffet breakfast and a 5 minute walk to the River Walk, can't get better than that, can it? Oops, you already said that; thanks again! More

Sheffield, South Yorkshire, England, UK
Top Contributor
89 reviews 89 reviews
Reviews in 60 cities Reviews in 60 cities
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed 1 May 2012
3
people found this review helpful

Had 3 nights at the BW Sunset Suites in April. This hotel is in a great location, just outside the madness of central River Walk, but close enough to enjoy everything it has to offer. Another bonus was the FREE parking, internet and breakfast - and although right next to the interstate, there was little issue with noise, just easy... More

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See 2 more reviews by Lindsay-and-Neil for San Antonio
Kiya Safai, General Manager at BEST WESTERN PLUS Sunset Suites - Riverwalk, responded to this review
2 May 2012

Thank you for your feed back. The FREE Parking is a definite plus, saves about $20 on each nights stay compared to the rest of the downtown properties. Room with a view - all the even number rooms look out onto the Tower of the Americas and the Alamo Dome, the odds have the beautiful view of the most expensive... More

Pleasanton, Ca
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 27 April 2012
2
people found this review helpful

Comfortable, clean, updated and quiet large kingbed room and with a large bathroom. Welcoming front desk check-in service. Great value to have included free parking, WiFi, and free breakfast(we did not use the breakfast feature for our stay). This property is next to Interstate-37 and about a 4 block walk to River Walk.

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Kiya Safai, General Manager at BEST WESTERN PLUS Sunset Suites - Riverwalk, responded to this review
28 April 2012

Thank you for your comments. We're glad you enjoyed your stay and the accommodations were to your liking. The breakfast is freshly prepared each day by our chef, none of this quick mix stuff, AND complimentary. Hope to see you back soon. More

Dallas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 April 2012
2
people found this review helpful

Me and my friends stayed at this hotel for Fiesta last year and it was the best hotel ever , clean , staff friendly, walking distance to everything especially DENNYS!

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Kiya Safai, General Manager at BEST WESTERN PLUS Sunset Suites - Riverwalk, responded to this review
28 April 2012

We hope you had a great Fiesta again this year. It is lots of fun and we're so happy to see our visitors enjoy the food, the music and all the festivities. I am glad we fit into your plans just perfectly. See you next Fiesta!!! More

Toronto
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 26 April 2012
3
people found this review helpful

The staff were AWSOME, they were extremely helpful and friendly, from the front desk staff, to the breakfast staff to the maids. They answered every question we had and went above and beyond to make our stay as pleasant as possible. The room was quite large, a bed, couch, desk and chair. The bed was comfy and the windows even... More

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See 2 more reviews by randellc for San Antonio
Kiya Safai, General Manager at BEST WESTERN PLUS Sunset Suites - Riverwalk, responded to this review
28 April 2012

YOU are AWSOME :). Thank you for your kind words. The Staff love to hear back from our guests and we share every comment posted on TripAdvisor with them, they are so proud of their property. We thank you for acknowledging them. Glad the breakfast was plentiful...we make it, and plenty of it, fresh each day. We will be looking... More

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Additional Information about BEST WESTERN PLUS Sunset Suites - Riverwalk

  • Best Western Riverwalk
  • Best Western San Antonio
  • San Antonio Best Western
Address: 1103 East Commerce Street, San Antonio, TX 78205
Price range (per night):* 119 AUD - 202 AUD

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BEST WESTERN PLUS Sunset Suites - Riverwalk
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