I read a lot of online reviews and made our reservation online. Unfortunately my room did not look like one from all the pretty pictures here. It was dirty with very dirty carpets, sheets and drapes. The toilet wouldn't flush and the door wouldn't close. I was very disappointing that I shelled out 200$ for a very very bad room.... More

Great location. Staff was great. The Hotel has a piano in the lobby that my kids were thrilled to play. The suite was spacious but had an old musty smell. We liked the historic old charm of the hotel but I have to say if we were to visit San Antonio again I wouldn't stay here until they freshen up... More

This hotel was a real disappointment for our family trip. To be fair, I was expecting this to be a FairMONT (my husband booked it :)), so it was definitely a surprise when we checked in. The hotel is quite old and historic (it's even in the Guinness Book of World Records, which impressed my kids since we had just... More

Oh, how I wanted to love this hotel! I thought that possibly some reviewers just had over-the-top expectations. But, if I'm honest, I must say that we were disappointed overall... First, the Good- The Staff were absolutely Wonderful, we never had any problems with them. Check-in & Check-out were both very quick & easy. Upon check-in, we were given a... More

All the mixed reviews on this site and others really had me worried. I got a great deal on a room via expedia and ultimately decided to keep it even though the reviews were scaring me a bit. I arrived late on a Monday evening - check-in took about 5 minutes - no problem with my reservation. The lobby is... More

The reviews from this and other sites are all over the map, and now I understand why: We arrived in San Antonio after 1 a.m. Lost (There is a North and South Alamo—something our GPS didn't quite understand), we called the hotel to get directions. "What is your name? Do you have a reservation? When did you make it? What... More

This place is In a good spot, but very creepy I wouldn't recommend and I would never go back. They keep your card on file like most places do, and then charge 21$ a night for valet parking, which isn't an option.. It's mandatory and they only do valet parking. Disappointed

In over 20 years of booking rooms, we last stayed at the Fairmount on September 13 - 16, 2012. We truly enjoy the quiet, the ambience, the antique furniture and plush furnishings. Staff are very helpful and very accommodating. Yes, it is a bit frayed and worn, but warmer and more inviting than the mega boxes. Will definitely stay again... More

Stayed here and was amazed at the size of the suite for the great bargain price. Also the restaraunt has fantastic food and drinks and excellent service. Located right next to LaVillita and a short walk to the Riverwalk or the Tower of the Americas. The suites are very large and comfortable.