We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 342 San Antonio hotels »

Four Points by Sheraton San Antonio Northwest

3.0 of 5
6809 North Loop 1604 West, San Antonio, TX 78249
Hotel amenities
Four Points by Sheraton San Antonio Northwest
Ranked #31 of 342 hotels in San Antonio
4.5 of 5 stars 68 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

68 reviews from our community

    Trip type
Traveller rating
    39
    15
    6
    3
    5
Date Rating
Harlingen, Texas, United States
1 review
5 of 5 stars Reviewed 8 May 2012

We are a family w/four kids ranging from the ages of 6-12. A cinco de mayo state playoff soccer game brought us into town and we couldn't have chose a better place to stay. The hospitality was amazing from the time we checked in till checkout. The nuevo latino menu @ the restaurante is a must try. Food is fantastic,... More

Was this review helpful? Yes
Elias Contreras, General Manager at Four Points by Sheraton San Antonio Northwest, responded to this review
14 May 2012

Thank you so much for staying at the Four Points by Sheraton San Antonio Northwest hotel during your recent Cinco de Mayo visit to San Antonio! It is so good to hear about your experiences during your stay. We truly appreciate your response and your business. I am glad to know that we are able to meet your expectations. And... More

hutchinson
1 review
5 of 5 stars Reviewed 26 April 2012

Attended a week long conference at this hotel, the staff is so accomodating from the front desk to the housekeeping staff. Chef Andy prepared us great meals and Dawn in the bar served us good drinks every night...Lisa in sales is excellent, she made sure all our meetings went perfectly and General Manager Elias went above and beyond! The rooms... More

Was this review helpful? Yes
Elias Contreras, General Manager at Four Points by Sheraton San Antonio Northwest, responded to this review
1 May 2012

Thank you so much for your response on Trip Advisor! It is great to hear from our guests and we certainly appreciate your recognition of our hotel employees and your experience during your stay with us. We LOVE that you LOVEd this hotel and staff. Thank you so much for your business. More

Columbus NE
1 review
5 of 5 stars Reviewed 23 April 2012

From the moment I was picked up at the airport to the time I checked out, the staff went above and beyond my expectations. The property was very clean, and it looked like they had a big conference going on, and they still managed to keep the property spotless. Elias Contreras the GM was very nice and helpful as well... More

Was this review helpful? Yes
Elias Contreras, General Manager at Four Points by Sheraton San Antonio Northwest, responded to this review
1 May 2012

Thank you so much for being our guest. We certainly appreciate your business. I am glad to know that you enjoyed your stay at our hotel! Please visit us again soon on your next visit to San Antonio - we would love to have you as our guest again. More

San Jose,CA
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 7 April 2012

The hotel front desk staff was friendly upon arrival and throughout my stay if I needed anything. The location is very close to the Shops at LaCantera, and I ended up walking there, which was nice. The room appeared clean, but housekeeping forgot to tend to the coffee machine, and someone old coffee ground bag was still in the machine.... More

Was this review helpful? Yes
Elias Contreras, General Manager at Four Points by Sheraton San Antonio Northwest, responded to this review
1 May 2012

I would like to thank you very much for providing such honest and detailed comments on your recent stay at our hotel. Your comments and suggestions are so important to all of us at the Four Points San Antonio Northwest. I am sorry for the inconveniences encountered during your stay with us. I have addresssed these issues with the appropriate... More

Waco, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 8 March 2012

This Property was extremely Clean, staffed by friendly helpful staff in fact the only problem I had is that 2 days after our stay I tried to book another night only to find out that the price had gone up $40. Our initial stay was a Saturday so I was surprised to see that price difference for a Monday. The... More

Was this review helpful? Yes
See 2 more reviews by Peter7604 for San Antonio
Elias Contreras, General Manager at Four Points by Sheraton San Antonio Northwest, responded to this review
1 May 2012

Thank you so much for your comments and most importantly - for being our guest at the Four Points San Antonio Northwest. It is good to know that you enjoyed our clean hotel and friendly staff - we strive every day to make sure we give our best to our guests. Also, I am sorry to hear about our hotel... More

Alleghe, Italy
1 review
5 of 5 stars Reviewed 27 February 2012
1
person found this review helpful

I wante to say this hotel really stood out in my mind from all the Sheraton properties I have visited over the years. They had a very busy weekend but treate each guest as if they were the only guest. The assistance our group recieved from Reggie, Briana and Angel was truly first class!

Was this review helpful? Yes
Elias Contreras, General Manager at Four Points by Sheraton San Antonio Northwest, responded to this review
1 May 2012

It is so good to read comments such as yours. Thank you so much for being our guest and for your business. We will make certain that Reggie, Briana and Angel are aware of your kind comments - and we are very proud of them too. Again, Thank You! More

San Benito, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 February 2012
1
person found this review helpful

My wife and family have stayed at this hotel numerous times because of its location to UTSA, where my daughter was a student, but also to shopping, Fiesta Texas, Seaworld and a hop and a skip from the Hill Country. The staff always provides excellent and friendly service and the hotel and room is always very clean and comfortable. However,... More

Was this review helpful? Yes
Elias Contreras, General Manager at Four Points by Sheraton San Antonio Northwest, responded to this review
1 May 2012

I am glad to know that the Four Points by Sheraton San Antonio Northwest was an ideal choice for you and your family on your recent stay in San Antonio. One of the great things about our hotel is the convenience! We are convenient to: University of Texas San Antonio, The Shops at La Cantera, SeaWorld San Antonio and the... More

Fort Worth, Texas
Top Contributor
120 reviews 120 reviews
Reviews in 80 cities Reviews in 80 cities
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed 19 February 2012
1
person found this review helpful

A really well done new build Four Points with a great pool and patio area for the warmer days of the year. The room was comfortable and large, absolutely no complaints there. That said, both the Google Maps AND SPG mapping of the property are incorrect, we wandered all over the northwest part of town looking for this place and... More

Was this review helpful? Yes
Elias Contreras, General Manager at Four Points by Sheraton San Antonio Northwest, responded to this review
1 May 2012

Thank you so much for staying at the Four Points by Sheraton San Antonio Northwest. We appreciate you being our guest. Also, I am sorry to hear about the inconvenience of our hotel you experienced during your stay. Our hotel team strives to make sure that our hotel information is as up to date as quickly as possible on the... More

Texas
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 12 February 2012

We stayed here on a return trip from West Texas (Fort Davis) --just an overnight stop. On and off for I-10 is very good as well as to a major shopping mall with restaurants--all within a few minutes. In fact from the mall and restaurants return to the hotel is on the access road that is on the same side... More

Was this review helpful? Yes
See 2 more reviews by keystoneTexas for San Antonio
Elias Contreras, General Manager at Four Points by Sheraton San Antonio Northwest, responded to this review
13 February 2012

Thank you so much for choosing the Four Points San Antonio Northwest as your choice hotel for your recent overnight stop in San Antonio. I am glad we were able to accommodate you and have you experiece our hotel as our guests. And you are correct when pointing out that our hotel is very much conviently located off Loop 1604... More

Houston, Texas
Contributor
19 reviews 19 reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 27 January 2012

This hotel is located minutes from La Cantera, UTSA, and Six Flags Fiesta Texas. Enjoyed the patio entrance into the lobby, they have an outside seating area with lounge sofas, a fireplace, and the pool. It’s a really nice area to have an evening conversation or just hangout. The hotel does have a bar and a restaurant along with very... More

Was this review helpful? Yes
Elias Contreras, General Manager at Four Points by Sheraton San Antonio Northwest, responded to this review
13 February 2012

Thank you very much for your recent comments on your hotel stay at our hotel. We certainly appreciate all guest comments and feedbacks so that we are better able to serve all of our guests. As you mentioned, the Four Points San Antonio Northwest is very conveniently located to The Shops at La Cantera, University of Texas San Antonio, Six... More

Travellers who viewed Four Points by Sheraton San Antonio Northwest also viewed

Comfort Suites Alamo/Riverwalk
4.5 of 5 stars 286 Reviews
San Antonio, TX
Show Prices ABS:HotelCheckRates-d1140713?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hyatt Place San Antonio-North/Stone Oak
4.5 of 5 stars 52 Reviews
San Antonio, TX
Show Prices ABS:HotelCheckRates-d1673679?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hotel Contessa
4.5 of 5 stars 685 Reviews
San Antonio, TX
Show Prices ABS:HotelCheckRates-d570285?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 342 hotels in San Antonio, ranked by popularity »

Been to Four Points by Sheraton San Antonio Northwest? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Four Points by Sheraton San Antonio Northwest

6809 North Loop 1604 West, San Antonio, TX 78249
Price range (per night):* 102 AUD - 164 AUD

Owners: What's your side of the story?

If you own or manage Four Points by Sheraton San Antonio Northwest, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Four Points by Sheraton San Antonio Northwest
Show the lowest price for this hotel (from our partners)
Show Prices