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Howard Johnson Inn & Suites San Antonio / Balcones Heights

2.0 of 5
6901 IH-10 W, San Antonio, TX 78213
Hotel amenities
Howard Johnson Inn & Suites San Antonio / Balcones Heights
Ranked #97 of 342 hotels in San Antonio
4.0 of 5 stars 62 Reviews
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62 reviews from our community

    Trip type
Traveller rating
    21
    21
    7
    8
    5
Date Rating
Beaumont, Texas
Senior Contributor
21 reviews 21 reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 20 May 2012

My family of 4 stayed here for 3 nights during the week at an incredible low price. Our GPS was having issues, so we called the front desk and the lady was so helpful! She stayed on the phone with us until we finally found the hotel! Our room was very large and very clean. The beds are pretty soft,... More

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See 2 more reviews by MrsMahana for San Antonio
olive branch, ms
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 23 March 2012

stayed here 4 days. these people are so nice. i loved our room. freezer needed to be defrosted but at least the air cond.worked and the drinks stayed cold in the fridge. everybody was so nice and helpful. this place was clean and well taken care of. if you have a coupon from a pizza delivery place do not order... More

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See 9 more reviews by maryOliveBranch_Ms for San Antonio
David Patel, Director of Sales at Howard Johnson Inn & Suites San Antonio / Balcones Heights, responded to this review
26 April 2012

Dear Valued Guest: Thank you for taking the time out of your schedule to write us a review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to... More

San Francisco, California
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

My dad and I were travelling to see family. We decided for the comfort of everyone to book a hotel for 8 nights. I knew that if I wanted luxury, I would have to spend between 800-1200 on a hotel, but I decided to allocate that money elsewhere. I was very very hesitant to book an economy hotel,but after searching... More

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Pachuca, HIDALGO.
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

I did choose this hotel because it´s right in the center of everything. Try to locate it in google earth ( 29°29'38.75"N / 98°32'47.02"O) and you´ll notice it. Walmarts, JCPennys, SEARS, Best Buy, HEB, Sea World, Six Flags, Shops at the Cantera, Downtown San Antonio... when I mean everything, It is everything!!! Nothing is more than 10 minutes driving from... More

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See 5 more reviews by TLACAELEL for San Antonio
Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 December 2011

I had a great time here, it was quite, clean, and close to everything I needed. I did have a hard time trying to get out on the freeway. I talked to the hotel clerk and he told me how to save time and distance to get on the freeway and to go to the mall across the freeway. He... More

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See 3 more reviews by dancers1234 for San Antonio
Pensacola, FL
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 13 November 2011

OLD hotel but the rooms were HUGE. We stayed in a suite which was VERY roomy and accommodated us beautifully! Truth be told, I did clean the suite after we checked in but I usually do that when we stay in a hotel. The beds were awesome. We rested very well. We heard NO noise from the hallway or the... More

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See 2 more reviews by Jeff D for San Antonio
York, Pennsylvania
1 review
4 of 5 stars Reviewed 15 September 2011

I went to visit my husband at Fort Sam Houston. The people were very helpful giving me directions and even drawing me a map. The room was very clean. However on the 3rd day i was there, the housekeeper didnt come until about 4 in the afternoon, i didnt even have towels until almost 5 pm. The rates are very... More

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El Paso, Texas
1 review
2 of 5 stars Reviewed 13 September 2011

Very dirty! First we arrived to find on the first night a dirty toilet;dirty floor, and the most disgusting pillows and bed was old I have ever seen! the next day i want to front desk and ask be moved and they did I had to waite 5hr so we left to see the town come back after longday get... More

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David Patel, Director of Sales at Howard Johnson Inn & Suites San Antonio / Balcones Heights, responded to this review
31 October 2011

Thank you for taking the time out of your schedule to write thoughts and concerns. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your... More

Dallas, Texas
1 review
2 of 5 stars Reviewed 13 July 2011

We didn't like the fact that none of the ice machines were working in the middle of July. We had ice chest that we wanted to fill to cut down of the cost of buying beverages. We paid cash for our room once we arrived but the hotel still charged my credit card for the full amount too.

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David Patel, Director of Sales at Howard Johnson Inn & Suites San Antonio / Balcones Heights, responded to this review
31 October 2011

We are sorry that you experienced some problems at our hotel. We are trying to improve everyday. The credit card was auth. and when you pay cash at the end of your stay it will be reversed back into your account. Keep in mind that this may take up 24 to 48 hours depending on the your card. The ice... More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 July 2011
1
person found this review helpful

My family and I enjoyed our stay here. The room was big and spacious. Everything in the room worked well ( hair dryer, tv, internet, ac, microwave, refrig., etc). The pool was clean, and the hot tub was relaxing. The service was great!! Everyone was very hepful with directions to our many places to visit. It was more than expected... More

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Additional Information about Howard Johnson Inn & Suites San Antonio / Balcones Heights

  • Howard Johnson San Antonio
  • San Antonio Howard Johnson
  • Howard Johnson Balcones Heights
Address: 6901 IH-10 W, San Antonio, TX 78213
Price range (per night):* 56 AUD - 87 AUD

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