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Courtyard by Marriott San Antonio Airport / North Star Mall

3.0 of 5
80 NE Loop 410, San Antonio, TX 78216
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Courtyard by Marriott San Antonio Airport / North Star Mall
Ranked #170 of 342 hotels in San Antonio
3.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    6
    9
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Date Rating
1 review
1 of 5 stars Reviewed 16 March 2012 via mobile

When I made my reservation it said that my room was going to have a sofabed with it but as it turn out they didn't have one available for me. Then why make reservations if they can not provide the room I'm paying for. I talk to the manager and told him my problem and all he said was that... More

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Joseph Pedraza, General Manager at Courtyard by Marriott San Antonio Airport / North Star Mall, responded to this review
17 April 2012

Dear Guest, First, and foremost, we must genuinely apologize for allowing you to depart our hotel unsatisfied and would like to personally thank you for taking your time to bring this to our attention. We can certainly understand your disappointment with the Courtyard, I would be upset as well. Our goal is the complete satisfaction of every guest and we... More

Boulder, Colorado
Senior Contributor
37 reviews 37 reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 25 February 2012

I have stayed at both of the Marriott Courtyard hotels near the San Antonio airport. The one near North Star Mall is a better location and the better of the two hotels. Reception staff are friendly and helpful. Parking is convenient and usually sufficient (though less easy if the hotel is full). The location might work for tourists with a... More

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See 2 more reviews by Graham W for San Antonio
Joseph Pedraza, Director of Sales at Courtyard by Marriott San Antonio Airport / North Star Mall, responded to this review
1 March 2012

First, thank you for Choosing Marriott Hotels! We appreciate your feedback. Although we are well suited for travelers flying in/out of San Antonio International Airport, we welcome any and all travelers to come stay with us. We are just minutes away from downtown by Taxi or Car. Probably not ideal for travelers wanting to be within walking distance to Riverwalk... More

Puerto Vallarta, Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 21 February 2012 via mobile

Good hotel little expensive but the location is great, near from the Shipping mall and airport

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Joseph Pedraza, Director of Sales at Courtyard by Marriott San Antonio Airport / North Star Mall, responded to this review
1 March 2012

Thank you for taking the time to review our hotel! We are glad to hear that you like our location and we hope you enjoyed our amenities as well. The distance to shopping and restaurants is very convenient for our guests. Be sure to look on our website for Advanced Purchase discounts for your next visit to San Antonio. More

Burbank, CA
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 14 February 2012

To date, I've stayed here twice. Both times were booked through priceline's "name your own price". I was so pleased with everything this hotel had to offer that on my next trip to S.A., I'll likely just book through the hotel directly...why chance it with priceline again...the hotel is well worth full price. The lobby is undergoing renovations, but the... More

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Joseph Pedraza, Director of Sales at Courtyard by Marriott San Antonio Airport / North Star Mall, responded to this review
1 March 2012

WOW! Thank You Very Much!! We always appreciate receiving feedback of our hotel and we absolutely LOVE positive reviews! Thank you for being so understanding and loyal to our hotel during the renovation. We have since completed and are excited about our new Bistro/Bar. Unfortunately we have discontinued the free breakfast that we offered during our renovation. We now have... More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

Great staff here that worked as a TEAM and delivered excellent customer service. I checked in at the last minute due to being too ill to fly. When paramedics were called to my room the General Manager and Operations Manager came up to sit with me until their arrival. Upon my release from the ER, the hotel team sent the... More

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San Angelo, Texas
Senior Contributor
32 reviews 32 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 19 January 2012

This is a very clean nice hotel in a very convenient area. They were remodeling the lobby but to compensate for the inconvenience they offered everyone the breakfast buffet for free. The breakfast is great. I checked in Christmas weekend and they also gave me a little bag filled with sweets and cookies. I thought that was very nice of... More

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See 5 more reviews by stepgonz for San Antonio
Green Bay, Wisconsin
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 December 2011 via mobile

I always love the courtyard. It is consistently great. Beds comfy food very good. This one is next to a restaurant that was highly recommended by a local. I don't remember the name but it's right across the street. They are known for amazing breakfast. Staff was great at this hotel and we enjoyed our stay. Close drive to a... More

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Sonora, TX
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 December 2011
1
person found this review helpful

It was noisy, its in a Papado's parking lot, beware of the drivers leaving there. Almost got T-boned going across to the motel. In the bathroom you could hear people talking as if they were in the same room with you. Maybe the venting is all connected. the lighting in the bathroom and vanity area was horrible. If reservations are... More

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3 of 5 stars Reviewed 21 September 2011

Staff is very pleasant. Older Courtyard that's been redone but they appear to have left the original wood funiture in the room. Room 206 managment should take a look at the how dirty the front edges of the desk are. The build up is so thick you can see it on the desk. Since I travel for business I always... More

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Reviewer
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Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 8 August 2011 via mobile

Average hotel, nice employees, clean hotel, regular rooms. They only thing we didn't enjoy was the breakfast buffet, the price was too much. The fairfield next door has it for free.

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See 3 more reviews by lisam83 for San Antonio

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Additional Information about Courtyard by Marriott San Antonio Airport / North Star Mall

  • Courtyard San Antonio
  • San Antonio Courtyard
  • San Antonio Marriott
Address: 80 NE Loop 410, San Antonio, TX 78216
Price range (per night):* 108 AUD - 180 AUD

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Courtyard by Marriott San Antonio Airport / North Star Mall
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