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Hotel Indigo San Antonio Riverwalk

3.0 of 5
830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites)
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Hotel Indigo San Antonio Riverwalk
Ranked #71 of 342 hotels in San Antonio
4.0 of 5 stars 143 Reviews
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143 reviews from our community

What travellers say about this hotel
  • Very nice(6)
  • Wood floor(5)
  • Next morning(4)
  • Friendly and helpful(4)
  • Parking lot(4)
  • Comfy beds(3)
  • Common area(3)
  • Flat screen TV(3)
  • Desk staff(3)
  • Coffee maker(3)
Traveller rating
    46
    54
    26
    10
    7
Only show reviews for Family (40) | Couples (46) | Business (24)
Date Rating
1 review
4 of 5 stars Reviewed 28 May 2012 NEW via mobile

My husband and I checked in to the Indigo on Saturday. We arrived earlier than check in and no problems. Although there was a minor issue with our room. Hotel staff took immediate action and we were moved to another room. Staff was friendly hotel was exceptionally clean. I am certain that we will book here again. San Antonio was... More

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Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

The hotel staff was helpful and the room was deco style nicely furnished. The hotel seems to be smoke free but in reserving a room with a balcany the guests on either side were smoking which didn't make any outside enjoyable. The downside to the hotel is that it's far from the horseshoe riverwalk area, but a water taxi can... More

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Midlothian, Texas
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 14 May 2012
2
people found this review helpful

Booked it and were we glad. The first morning...construction of the new theater woke us up at 7AM and the hotel upgraded our room to a larger balcony suite...and from there on out, it was peaceful. Rooms are very spacious, contemporary styling, fantastic bath suite...and comfortable large balcony. The service...friendly and welcoming. So very glad we took a chance and... More

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See 6 more reviews by Michael_Stephanie for San Antonio
Austin, Texas, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2012
2
people found this review helpful

I was skeptical to book this hotel after reading some less than impressing reviews, but I did and I am 100% satisfied. The rooms are beautiful and every one of them has a wet bar with a good size fridge. It's not the tiny little mini-bar size fridge most hotels have, but one large enough to put drinks, wine bottles... More

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Petaluma, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 May 2012 via mobile
1
person found this review helpful

This hotel is located right on the river walk and just a short 10 minute walk to the main restaurant area. The too S are spacious and well appointed and the service is excellent. You can walk right down to the river and catch the river taxi to anywhere on the river

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See 2 more reviews by NorCal50Something for San Antonio
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 30 April 2012 via mobile
2
people found this review helpful

I checked in on Friday evening during the conclusion to Fiesta week and the hotel was jammed. Though I am a Platnium Priority Club member, they were not able to accommodate my bed selection in my room. I wasn't too upset, as I realized the hotel was full due to Fiesta. My room was very nice, bed was decent though... More

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Monroe, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 28 April 2012
1
person found this review helpful

We had a very enjoyable 3-night stay during "Fiesta Week". The staff make this place what it is: i.e., Our Keurig coffee maker stopped working and another was brought and set up within 10 minutes of my call to the front desk. The restaurant, though limited in selections, was adequate for us. Service was great. The breakfast (w/room) option was... More

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Holly Evans, General Manager at Hotel Indigo San Antonio Riverwalk, responded to this review
11 May 2012

What great news to hear you had such a good time in San Antonio and at out hotel. Fiesta week can be overwhelming to some guests if they are not prepared for it. Sounds like you enjoyed yourself during the festivities. I was thrilled to hear that out staff took care of your requests right away. We aim to make... More

San Antonio, TX
Senior Contributor
27 reviews 27 reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 27 April 2012
2
people found this review helpful

We were meeting up with out of town (new cruise) friends who were in town and spending two days on the Riverwalk. I had purchased a one night stay certificate on eBay on a charity auction, and although I am "Platinum" with Priority Club I didn't expect that to be recognized because of the gift certificate. When I called to... More

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See 6 more reviews by MostlyTexan for San Antonio
Holly Evans, General Manager at Hotel Indigo San Antonio Riverwalk, responded to this review
30 April 2012

Thank you so much for taking the time to write such a nice review. We are so pleased that you enjoyed your stay and had fun with your friends. We take pride in our location and our staff - hoping to make every stay with us memorable. We hope you will choose Hotel Indigo, Riverwalk again on future trips to... More

Topeka, Kansas
1 review
4 of 5 stars Reviewed 23 April 2012

Fairly nice hotel, and it was clean. There is a large gap under the door of the room, so it was kind of loud when people walked by or were in the hallways. The restaurant in the hotel has much to be desired, the service in there was terrible. Other than that, the hotel staff was great. Would stay again.

Was this review helpful? Yes
Dallas, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 April 2012
2
people found this review helpful

This was my first visit to the Hotel Indigo brand. The property was beautiful, the room was perfect... the bed was one of the best beds I have ever slept on and the shower at this location was perfect. (I want this shower and bed at my house). The outdoors around the hotel are a bit scary, but the back... More

Was this review helpful? Yes
Holly Evans, General Manager at Hotel Indigo San Antonio Riverwalk, responded to this review
23 April 2012

Thank you for taking the time to write a review regarding your recent stay with us. I'm glad you liked your room and our property. I will address the Front Desk and Restaurant issues you mentioned. At the very least, you should have been recognized for your Priority Club status. We look forward to having you stay with us again.... More

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Additional Information about Hotel Indigo San Antonio Riverwalk

  • Hawthorn Suites San Antonio
  • San Antonio Hawthorn Suites
Address: 830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites)
Price range (per night):* 125 AUD - 205 AUD

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Hotel Indigo San Antonio Riverwalk
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