The refurbished rooms do not accept pets so we stayed in a king deluxe casita which are quite large. The small kitchenette appliances are so dated they cannot even be considered retro. But if you want a spacious room with a nice outdoor patio overlooking a large pond with ducks, then the casitas will work . The casitas are in... More

This hotel is like being at a spa 24/7. The minute you step on the property, they treat you like they have known you forever. They will help in anyway that they can, all of the staff was very friendly. The night manager, met me once, and didnt forget my name, that is just one of the small touches that... More

We celebrated our wedding here and went back 10 years later to celebrate our 10th wedding anniversary...the staff made it extra special and we had strawberries & champagne waiting for us in our room after dinner we a card from the staff...that made our evening extra special!!!

My husband and two of our teenagers visited this resort in late March (2012). We could not have been more pleased with our stay. From the pleasant and efficient greeting at check-in, to the helpful staff mailing my son's forgotten Nintendo DS back to our home, the resort exceed our expectations. The resort lobby was clean and well maintained, offering... More

This hotel obviously has made an effort to put Customer Service as a priority and it shows. These courtesy's make up for any small flaws in the property. The grounds are meticulously maintained the common areas are spotless. Every place has flaws and I see other's comments about noise in the room. This is an older resort that has been... More

I was in Tucson for work, and was set up to stay at the Omni Tucson National Resort. The service there was incredible. Everything from the front desk, to the housekeeping staff was friendly and a pleasure to deal with. Food at the restaurants was excellent, and prices weren't outrageous. The hotel style rooms are incredible. Great furnishings, nice TV,... More

Wow. There are so many great things about this place that this review can't possibly do it justice. It is the most beautiful resort we've ever stayed at, and the service is unrivaled. Jonnie Fenton, the concierge and Boyd the bellman are two great examples. Boyd greeted us warmly when we first arrived and catered to our every need, and... More

My wife and I book a trip to Tucson and our first stay at the Omni. The first thing when we got there we were greeted by Justin the Bellman. He was very friendly and helpful and right away made us feel welcome. The check in was fast and we were to our room pretty fast. The room was clean... More

My husband and two kids (ages 16 and 17) decided on Tucson for our last family spring vacation before daughter leaves for college. In looking at places to stay, The Omni had the best location, amenities and price that I could find. I had read some of the reviews about 'old' rooms but when we got to the front desk,... More